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会见与理解顾客

Commercial Restaurant Manager

申请
  • Vantaa, Etelä-Suomen Lääni, Finland
  • 饮食与餐馆
  • 全职

职位描述

  • 职位 ID: 299115

  • 发布日期: 10/07/2025

    • Who you are

    We are looking for a proactive Commercial Restaurant Manager who takes initiative, acts fast and is a competent leader to help us secure our future in IKEA Vantaa Food team. This position calls for a person motivated to grow the business and ensure great customer experience. The position is permanent and fulltime.

    What you need to have…
    You have experience managing a team and are driven by leading business through people.
    You have customer centric and solution-oriented attitude towards working, and you possess good communication skills and can work under pressure.
    You are passionate about food and have comprehensive experience in food service or customer facing environment, ensuring that every customer receives excellent service.
    You are able to motivate, develop, inspire and lead your team members on an individual level by setting expectations and leading by example. You also want to actively learn new things and are looking for possibilities to share your knowledge with your team.
    You have passion for exploring new innovative ideas, commercial opportunities and take fast action to maximize sales.
    You will do your everything to make the working environment meet the IKEA concept mandatories and global and local food safety standards and get your team to follow you.
    You are able to handle multiple topics at the same time, you thrive in dynamic environments and can handle change.
    You are capable of communicating in English, both in writing and verbally.
    You have a valid hygiene passport.

    You also believe that work needs to be fun! You help to create fun working atmosphere, making sure that co-workers are smiling throughout the day. You believe that happy co-workers create better customer experience!

    What you'll be doing day to day

    ✔ Your main task is to create an excellent, convenient and successful IKEA restaurant experience in the IKEA store. You do this together with your team of about 15 restaurant co-workers, other stakeholders and network within IKEA Finland.
    ✔ Leading the business with a strong customer focus within the IKEA Food department.
    ✔ Acting quickly on commercial opportunities and customer feedback, as well as keeping an active eye on competition, supply and performance analysis.
    ✔ You secure, ensure and guide the implementation of food safety with precision and determination.
    ✔ Ensure that the customer restaurant is in shape as new, always looking fresh and appealing for our customers.
    ✔ Ensure you have the right number of competent co-workers in the right place at the right time.
    ✔ You are responsible for developing your team on both team and individual level and organizing planned and mandatory trainings.
    ✔ Creating an environment of trust by encouraging open, constructive, honest, two-way feedback with your team and other colleagues while providing an inspiring and motivating direction.
    ✔ In this role, the key success indicators are sales, customer satisfaction, co-worker satisfaction, and conversion rate; turning store visitors into food customers.

    Our store is open almost every day throughout the year, and our customer restaurant is open with same opening hours as the store, so as a manager you need to be able to work in all shifts, also during evenings and weekends.

    Together as a team

    Thanks to us, customers, co-workers and people at home can have a better everyday life through food that’s good for both people and planet. Together we serve more than 660 million customers yearly at the IKEA restaurants worldwide, underlining our Scandinavian heritage by offering a modern taste of Sweden. We also offer a variety of foods in our bistros and in the “Swedish Food market”. We are a diverse group of people who all live by the motto: Laughter is brightest in the place where the food is!

    Apply now!

    This position is full time and permanent. Work will begin by agreement during the September or latest on beginning of October.

    ⌚ In this role your mainly working hours are between 7.30-22.00 and including some weekend shifts and main working locations is IKEA Vantaa store.

    You can apply by clicking the “Apply now” button and attach an updated CV with your application and monthly salary request latest on 31.7.2025, so we can get to know you better. We are interviewing during weeks 32 and 33.

    ❓ If you have any role specific questions, you can write email in Finnish or English to IKEA Food Manager Minna Leinonen, minna.kossila@ingka.ikea.com.

    IKEA, more than a job

    World needs more people like you. So do we. Come to work with us just as you are.

    Working at IKEA is more than just a job – with us you are part of an equal and diverse working community. A sense of belonging is important to our employees, and team spirit is at the heart of what we do. IKEA offers a variety of career paths and opportunities to develop yourself in roles that are right for you. We give you the opportunity to bring your ideas to the table to help us develop our work, and to create new IKEA success!

    We value all our employees equally and our pay is in line with the collective agreement for the retail sector. Your salary level will depend on your job role, your previous work experience and any relevant qualifications.

    In addition to your salary, you will also enjoy a wide range of comprehensive staff benefits, including flexible Smartum saldo, staff discounts on our products, healthy and delicious breakfast and lunch menus at very low prices in our staff restaurants, One IKEA Bonus, gifts on special days and at Christmas, and much more!
    Read more about us from the link below
    IKEA Työpaikkana

    You can also get to know our everyday life through social media by clicking on the icon you want [1] [2] [3] [4]
    References

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    1. https://www.instagram.com/ikeasuomi/?hl=en
    2. https://www.tiktok.com/@ikeasuomi
    3. https://www.facebook.com/ikeasuomi/?locale=fi_FI
    4. https://www.linkedin.com/company/ikea
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