'- IKEA business model, the strategic landscape and IKEA ways of working - Good business understanding: understanding of key performance measurement used to plan, follow up and steer the business with a customer-centric approach - Excellent knowledge of IKEA processes, supply chain, warehousing operations and service business leading to an excellent customer fulfilment - Excellent knowledge of the customer and co-worker needs, demands and expectations on the markets - Market and industry intelligence: applies market and industry knowledge to achieve organisational goals and objectives; understand market specifics when making decisions - Change management and leading in the unknown/exploring - Stakeholder management: knowledge of how to identify and involve relevant stakeholders in a project, process or question to make things happen - Supplier relationship management: strong knowledge of working with and developing external partners’ overtime. Strong knowledge on how to develop service provider relationships. Create and execute long-term development roadmaps. - Financial competence and understanding of the financial impact on total network - Knowledge of relevant IT solution landscapes associated with sourcing and service fulfilment.
YOUR RESPONSIBILITIES
'- Responsible for collection of data on and analysis of market performance, market supply/demand/capacity estimations, value chain performance and customer feedback and proactively use of insights gained to contribute to sourcing decisions to improve customer experience. - Responsible for facilitating fact based decisions by contributing with decision basis and recommendations, including cost calculations, cost development scenarios, risk analysis and scenario planning in all phases of the sourcing process. - Responsible to model and analyse different sourcing scenarios and sourcing portfolio scenarios based on blended operating models for the market to find the optimal setup for given preconditions after securing input from all relevant stakeholders from both market and global level. - Responsible for CSO and other digital sourcing tools as a super user including receiving and giving trainings as well as contribution to the development of the tools on a global level. - Responsible for the follow up, evaluation and ongoing development initiatives connected to the blended model in the market and to secure that the intended processes, ways of working, tools and methodologies are used. Act on deviations and provide support (e.g. calculations, business cases, documentation) as necessary. - Contribute to the development of tools, setting of processes and ways of working connected to data collection and analysis to enable the continuous development of a customer oriented, efficient and effective sourcing process on the market in strong collaboration with the group function. - Responsible for keeping the total picture of market and industry intelligence for sourcing together and synchronised including capturing knowledge from within and outside of the company, prioritising and research projects and topics and securing that the research process is not duplicated. - Responsible for administration of all contracts on the market. - Contribute with both knowledge and expertise to optimal operational and multichannel development, related business- and process forums, sourcing activities as well as to all matrices, global and market initiatives and competence networks. - Responsible for considering the parameters connected to the Customer Fulfilment sustainability agenda in the market and industry intelligence research process across all touchpoints.
ABOUT THIS WORK AREA
In our team we take pride in seeing everyone around us grow and develop, and we encourage people to experiment, test, try - and sometimes fail. As long as they learn along the way! We know that everything is changing more rapidly today and that we sometimes need to lead in the unknown. So we throw ourselves out there to explore new possibilities and ways of doing things to make both our people and our business prosper.
