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会见与理解顾客

Country Food Manager - IKEA Korea Service Office

申请
  • Gwangmyeong, Gyeonggido, South Korea
  • 饮食与餐馆
  • 全职

职位描述

  • 职位 ID: 300866

  • 发布日期: 23/07/2025

    • Who you are

    • Preferred to have minimum 10 years of experience working in Food business, experience in retail is a bonus.
    • minimum of 3 years in current role leading leaders or leading matrix with demonstrated success in meeting expectations to reach business goals.
    • Proven experience in demonstrating strong leadership capabilities and successful track record in leading, coaching and developing leaders and teams with different disciplines within the Food function.
    • Proven record of making and implementing action plans, providing clear directions, and following up on goals.
    • Fluent written and spoken English.
    • Knowledge of strategies, priorities and business planning process as well as of direction setting, creation of strategic and operational goals and plans including follow up on KPIs as well as of the IKEA multichannel reality and online customer behaviours.
    • Broad knowledge of IKEA food business and IKEA food operations as well as of (food) trends that influence home furnishing, retail design and communication to gain insight to a more appealing product presentation for customers in our retail environment.
    • Good knowledge of local food safety regulations as well as of co-worker satisfaction assessments and potential actions to ensure the desired co-worker satisfaction and retention.
    • Good change and stakeholder management skills and know how to apply these in an extremely ambiguous environment requiring cross functional collaboration.
    • Ability to apply IKEA concept, brand objectives, IKEA Culture & Values and vision as well as IKEA tools, processes and cycles.
    • Ability to understand the complexity of IKEA business and the role of Food as an integrated part of the business as well as to understand and create clarity around complex situations and interdependencies.
    • Ability to coach and influence a team while communicating in an inspirational way with IKEA tone of voice.
    • Ability to take a holistic and long-term view and identify business opportunities accordingly combined with strong operational skills with ability to prioritize, delegate and make efficient decisions with speed and simplicity as well as to follow up and measure output and capture learning.

    Your responsibilities

    • Be responsible for managing resources (people and money): Responsible for people planning within Food. Manage Sales prioritization and forecasting, Pricing and Margin mix development. Ensure food quality and operational cost efficiency and effectiveness to secure Sales results and Profitability Develop functional budget, ensure approval, forecasting, follow up and coordination with Commercial Manager to secure country and functional goals are covered
    • Act as a member of the Commercial Management Team and proactively contribute to IKEA business plan, commercial plan and commercial calendar process
    • Ensure the positioning of Food as a driver for growth, visitation, customer experience and brand positioning
    • Drive Food operational excellence and business development to enable safe, consistent high food quality in convenient, human and joyful customer experience within all customer and co-worker meeting places
    • Be accountable for sales and profitability of the function, quality of food, food safety, IKEA standards, legal compliance and customer experience
    • Ensure Food financial results through monitoring the performance, identify gaps and initiate changes
    • Secure the pricing and sales and supply planning process for the Food business
    • Drive seamless Food experience and maximize conversion within all customer meeting points to enable extraordinary growth
    • Lead, coach and develop a high performing Food team that will strongly contribute to reach the common objectives and goals (e.g. growth, profitability, brand positioning, customer experience) as well as matrix for store food managers
    • Actively foster the interdependent leadership and active cooperation across all functions and units, within and outside Commercial, to secure integration, common focus and maximize impact (for example Digital, CFF (Customer Fulfilment), Expansion, Communications, Sustainability, BNOF (Business Navigation Operations & Finance), Facility, People & Culture)
    • Secure the integrated multichannel executions/output of the function in order to contribute to the business goals
    • Measure performance of output in all areas to maximize efficiency and effectiveness/ensure performance excellence throughout the year
    • Take lead in driving an open and sharing climate, being a role model of the IKEA values where our co-workers are informed, engaged and empowered
    • Lead the transformation of the Food function in the country





    채용 시 참고사항

    최종 합격하여 채용이 결정된 경우 근로관계 개시일부터 3개월의 *시용기간이 진행됩니다. 다만, 1회에 한해 3개월 이내에서 연장될 수 있습니다. *(*시용기간은 수습기간을 의미)

    서류 반환 정책

    * 본 고지는 『채용절차의 공정화에 관한 법률』 제11조 제6항에 따른 것입니다.
    * 당사 채용에 응시한 구직자 중 최종합격이 되지 못한 구직자는 『채용절차의 공정화에 관한 법률』에 따라 제출한 채용서류의 반환을 청구할 수 있음을 알려 드립니다. 다만, 홈페이지 또는 전자우편으로 제출된 경우나 구직자가 당사의 요구 없이 자발적으로 제출한 경우에는 그러하지 아니하며, 천재지변이나 그 밖에 당사에게 책임 없는 사유로 채용서류가 멸실된 경우에는 반환한 것으로 봅니다.
    * 채용서류 반환 청구를 하는 구직자는 채용서류 반환청구서[채용절차의 공정화에 관한 법률 시행규칙 별지 제3호 서식]를 작성하여 당사 이메일 recruit.ikea.kr@ingka.ikea.com 로 제출하면, 제출이 확인된 날로부터 14일 이내에 지정한 주소지로 등기우편을 통하여 발송해 드립니다. 이 경우 등기우편요금은 수신자 부담으로 하게 되오니 유념하시기 바랍니다.
    * 당사는 구직자의 반환 청구에 대비하여 채용 여부가 확정된 날로부터 180일간 구직자가 제출한 채용서류 원본을 보관하게 되며, 그때까지 채용서류의 반환을 청구하지 아니할 경우에는 『개인정보 보호법』에 따라 지체 없이 채용서류 일체를 파기할 예정입니다
申请

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