职位 ID: 278762

发布日期: 21/02/2025

Who you are
• Good business understanding: understanding of key performance measurement used to plan, follow up and steer the business with a customer-centric approach.
• Very good knowledge of IKEA processes, supply chain, store and warehousing operations and service business leading to an excellent customer fulfilment.
• Very good understanding of the customer and co-worker needs, demands and expectations on the markets.
• Good knowledge of market/industry intelligence: applies market/industry knowledge to achieve organisational goals and objectives; understanding of KPIs used for success measures for own function; understanding of market specifics when making decisions.
• Good knowledge of change management and leading in the unknown/exploring.
• Good knowledge of different leadership styles and needs as well as appropriate use for different situations.
• Good knowledge of stakeholder management: knowledge of how to identify and involve relevant stakeholders in a project, process or question to make things happen.
• Good financial competence: knowledge about how internal and external financials impact the business of IKEA and an understanding of how to communicate this financial impact to different target groups; applying financial knowledge to achieve organizational goals and objectives.
Your responsibilities
• Responsible for securing excellence in the planning and execution of the goods flow process working closely with the Market Store Fulfilment Operations Manager and the relevant business partners in the stores and on the market to secure the highest goods availability, enabling customer order fulfilment at all times and at the lowest possible cost.
• Responsible for inspiring goods flow matrix and provide support with the necessary tools, methods and functional competence development needs, and secure succession planning.
• Responsible for close cooperation with the Store Logistics Mangers and the Market Replenishment Leader to secure correct usage of short-, and mid-term capacity of the stores in order to maximize efficient logistics operations with the right balance in inbound and outbound volume as well as plan for future needs by considering space, equipment and people as part of the total supply chain capacity.
• Responsible for securing effective, qualitative and efficient goods flow within the stores’ receiving-, storing-, replenishment- and customer order fulfilment processes in order to guarantee customer shopping experience through quality of products, merchandising and stock accuracy.
• Responsible for sharing knowledge with colleagues and business partners to support their competence development, particularly the understanding of the principles of effective and efficient goods flow and health and safety in goods handling according to standard operating procedures.
• Responsible for promoting and stimulating entrepreneurial orientation and contribution to development and innovation in the market Store Fulfilment function and it’s connected matrixes.
• Contribute to ensuring that the market goods flow teams work in compliance with the IKEA Code of Conduct, internal IKEA regulations and local legislation relating to health, safety and security and the environment.
• Contribute with relevant goods flow input, feedback and goal setting to functional action plans and ensure that these actions are implemented in the store fulfilment goods flow processes and are aligned with the Global IKEA business plan objectives.

We’re the team behind the scenes that make the IKEA products available to the many people. As a diverse mix of co-workers we use our supply process expertise to balance range and space capacity with forecasting and ordering to provide customers with high availability while minimizing costs. If you’ve wonder who’s responsible for finding effective and efficient ways of picking up the products for our customers, that’s us. We’re passionate about working together to improve the customer experience at IKEA!

For internals, please have dialog with your line manager before apply jobs. We will contact to your line manager to ask your references as part of the process.

We appreciate your application. Kindly submit your application as soon as possible. We aim to conduct interview from XX APR based on our target on-boarding date which is Xst of XXX 2020. Regardless closing date of this job post, interview is going to proceed sequentially

Due to the tight timeline, invitations to interviews will most likely be sent out with short notice and we truly appreciate your cooperation & understanding for this. Some interviews may be conducted over phone or Video - Microsoft TEAMS (To reduce travel).

If you have questions regarding recruitment process, please contact to