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会见与理解顾客

Furniture & HFA Manager - IKEA Korea Service Office

申请
  • Gwangmyeong-Si, Gyeonggido, South Korea
  • 销售和商业
  • 全职

职位描述

  • 职位 ID: 336038

  • 发布日期: 16/04/2026

    • Who you are

    Lead IKEA Korea’s Furniture & HFA growth agenda across all channels, acting as the “CEO of the HFBs” to win market share, expand contribution margin, and strengthen brand preference. Orchestrate category strategy, commercial mechanics, range/price architecture, and omnichannel execution with a data driven, locally relevant approach while role modeling IKEA values and accelerating the growth direction.

    Lead the Furniture/HFA team across Home Furnishing Business Areas with an open, sharing climate, championing sustainability initiatives in the offer and communication.

    You as a leader:
    • Creates high-performing, multidisciplinary teams and scales repeatable ways of working across stores and digital during rapid expansion.
    • Navigates the Ingka (franchisee) and Inter IKEA Systems B.V. (franchisor) landscape with ease, translating global concepts and range direction into locally resonant, commercial choices for Korea.
    • Operates as an omni-operator, turning inspiration into conversion across all touchpoints, partnering tightly with Digital, CFF, HFRD, Marketing, and Communications.
    • Balances affordability and price image with mix and margin, turns insight into action, and coaches leaders to be ready for the next opening.
    • Leads through change with IKEA values, ready to land new formats like the Seoul Gangdong store, pop-ups, and small customer meeting points

    Your responsibilities

    • Strategic Leadership & Direction: Define and lead the strategy for the Furniture/HFA Categories in collaboration with business leaders, key stakeholders across other Retail areas, and IKEA global organisations ensuring alignment with market development needs and IKEA’s values. Provide input to the country commercial plan and other IKEA BPL components.
    • Drive profitable growth for these areas by defining the commercial offer, including sales steering, activation, pricing, optimizing the range offer, sales and supply for today and future demands and secure year-round performance excellence by supervising sales, profit, and margin, and acting on deviations and opportunities.
    • Multichannel Integration & Execution: Enable and execute integrated multichannel outputs to realize business opportunities across all customer touchpoints.
    • Stakeholder Collaboration & Influence: Actively collaborate with internal and external stakeholders (e.g., Commercial, Digital, Sustainability, Range & Supply) to maximize impact and ensure cohesive execution.
    • Team Leadership & Cultural Transformation: Lead the Furniture/HFA team across Home Furnishing Business Areas, foster an open and sharing climate, and champion sustainability and IKEA values.

    Our team within IKEA

    We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!

    Apply now!

    For internals, please have a conversation with your line manager before applying. As part of the recruitment process, we will contact your line manager to request a reference. Please note that we cannot proceed with your application without a completed reference form from your line manager. If you have previously worked at IKEA, you must disclose this in your application. We may also contact your former IKEA organization for a reference.
    International mobility support can be offered as part of the recruitment.

    Please note that interviews will be conducted on a rolling basis, and the recruitment process may close earlier than the stated deadline if a suitable candidate is found.

    If you have questions regarding recruitment process, please contact to Roise Han (rosie.han@ingka.ikea.com).

    보훈 및 장애여부 등

    당사는 「국가유공자 등 예우 및 지원에 관한 법률」 및 「장애인고용촉진 및 직업재활법」에 따라 보훈 대상자와 장애인에게 채용 전형에서 우대 혜택을 제공합니다. 관련 법령에 따른 대상자는 지원 시 해당 사항을 기재해 주시기 바랍니다.

    최종 합격하여 채용이 결정된 경우 근로관계 개시일부터 3개월의 *시용기간이 진행됩니다. 다만, 1회에 한해 3개월 이내에서 연장될 수 있습니다. (*시용기간은 수습기간을 의미)

    서류 반환 정책

    * 본 고지는 『채용절차의 공정화에 관한 법률』 제11조 제6항에 따른 것입니다.
    * 당사 채용에 응시한 구직자 중 최종합격이 되지 못한 구직자는 『채용절차의 공정화에 관한 법률』에 따라 제출한 채용서류의 반환을 청구할 수 있음을 알려 드립니다. 다만, 홈페이지 또는 전자우편으로 제출된 경우나 구직자가 당사의 요구 없이 자발적으로 제출한 경우에는 그러하지 아니하며, 천재지변이나 그 밖에 당사에게 책임 없는 사유로 채용서류가 멸실된 경우에는 반환한 것으로 봅니다.
    * 채용서류 반환 청구를 하는 구직자는 채용서류 반환청구서[채용절차의 공정화에 관한 법률 시행규칙 별지 제3호 서식]를 작성하여 당사 이메일 recruit.ikea.kr@ingka.ikea.com 로 제출하면, 제출이 확인된 날로부터 14일 이내에 지정한 주소지로 등기우편을 통하여 발송해 드립니다. 이 경우 등기우편요금은 수신자 부담으로 하게 되오니 유념하시기 바랍니다.
    * 당사는 구직자의 반환 청구에 대비하여 채용 여부가 확정된 날로부터 180일간 구직자가 제출한 채용서류 원본을 보관하게 되며, 그때까지 채용서류의 반환을 청구하지 아니할 경우에는 『개인정보 보호법』에 따라 지체 없이 채용서류 일체를 파기할 예정입니다
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