• You have about 6-month work experience in a customer service environment • You have amazing attention for details and can effortlessly juggle multiple competing priorities while keeping a smile on your face • Your customer service skills are top notch – you can assess a customer’s needs quickly and sell them a solution, providing all sorts of support to aid them in their buying decision • You are a total people-person and can strike up a conversation easily • You are totally cool working in a physically demanding, fast-paced, work environment
Your responsibilities
• Be an IKEA Ambassador by understanding that you impact our customer’s experience by being able to cash them out as quickly as possible and answer any questions they may have about their home furnishing needs. • Generally, to provide fast, efficient and memorable service while completing the cash-out transaction • Staying knowledgeable about in-store specials, delivery options, product features and benefits • Supporting the team with additional duties, as required
Together as a Team
At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We’re a bunch of people who are truly passionate about people!
Why you will love us
Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a job should be so much more than a job. That’s why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker development. In addition, we offer a comprehensive Total Rewards package to all co-workers including: • Wellness days (in addition to your vacation days!) • Extended health, dental, and vision coverage (for you and your family) • RRSP with IKEA contribution matching options • Eligibility for our annual IKEA bonus incentive plan • Flexible spending account • Life insurance • Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available) • Parental leave • Bereavement leave • Employee assistance program (that helps you support your mental, physical, and financial wellbeing)
This is a Temporary contract opportunity with IKEA Burlington that will be ending on September 7, 2025.
P.S. In the IKEA world, this position is officially referred to as: Checkout Services Co-worker The starting rate/salary for this position is 20.1 CAD
