IKEA is the world’s largest home furnishing retailer with 460 stores across more than 60 countries. IKEA Malaysia is part of Ikano Retail, one of 12 IKEA franchisees and the only one owned by the family of Ingvar Kamprad, who founded IKEA in 1943.
IKEA Malaysia creates a better everyday life by offering a wide range of well-designed, functional home furnishing products at prices so low, that as many people as possible can afford them. Ikano Handel Sdn. Bhd. owns and operates four omnichannel stores in Malaysia, including IKEA Damansara, IKEA Cheras, IKEA Tebrau and IKEA Batu Kawan. To learn more, visit IKEA.my
Job description
Are you ready to be at the heart of steering business performance and shaping the future of IKEA?
As a Business Navigation Manager, you play a critical role in driving growth, profitability, and long-term sustainability of the business. You will act as a strategic business partner, connecting insights, data, and commercial priorities to guide decision-making across the organisation.
This is a highly dynamic and influential role where you will navigate complexity, challenge the business, and drive transformation while leading and developing a high-performing team.
What You’ll Do?
Partner closely with the Store Manager to shape and drive the Market Business Plan, aligned with IKEA direction and local opportunities
Lead financial planning, budgeting, and forecasting to ensure sustainable growth and profitability
Drive performance follow-up, ensuring teams stay focused on goals and take action on deviations
Translate business strategies into clear financial insights and impactful decisions
Lead scenario planning to enable fast, data-driven responses in a changing environment
Analyse investments, costs, and business opportunities to ensure strong return on investment
Deliver actionable insights through reports, performance analysis, and collaboration with data teams
Identify growth opportunities and efficiency improvements, leveraging benchmarking and digital tools
Drive a cost-conscious and performance-driven culture across the market
Lead, coach, and develop the Business Navigation team while building capabilities across functions
Why This Role is Exciting?
This role is not just about numbers-it’s about influencing the direction of the business.
You will:
Work at the intersection of strategy, finance, and operations
Challenge and guide leaders across the organisation
Drive transformation and continuous improvement
Navigate complex, fast-moving business environments
Build strong partnerships and influence key decisions
Qualification
You thrive when you:
Turn data into meaningful business actions
Influence decisions and challenge the status quo
Work in complex, fast-changing environments
Lead people and grow future talents
Connect big-picture strategy with daily operations
Experience & Knowledge
Strong commercial and financial acumen with a cross-functional understanding of business
Deep understanding of sales performance, profitability, and value chain optimisation
Experience in financial planning, forecasting, and performance management
Knowledge of data analytics, digital tools, and business insights
Familiarity with project management and business transformation initiatives
Strong understanding of IKEA business tools, processes, and ways of working
Capabilities
Strategic leadership: Ability to translate strategy into actionable plans and results
Business partnering: Strong ability to connect financial insights with business needs
Analytical thinking: Confident in making data-driven decisions in complex situations
Influencing & communication: Ability to inspire, challenge, and align stakeholders
Change leadership: Comfortable navigating ambiguity and driving transformation
People development: Proven ability to lead, coach, and build high-performing teams
Networking: Strong relationship builder across functions and markets
If you are ready to lead, challenge, and navigate the business forward - this is your opportunity. Apply now!
More Information
Please submit your application before 20 July 2026. Kindly note that the application may close earlier, and early submissions will be given priority.
