• You have at least 6 months of customer service work experience in retail, distribution, or similar environment • Your coordination skills are top notch – you can brush your teeth, iron your clothes, feed the dog, make a cup of coffee, and just get things done in a beautiful, quick, effortless sequence (or something like that!) • You have an amazing attention for detail and can effortlessly juggle multiple priorities while keeping a smile on your face • You are a total people-person and can strike up a conversation easily • Organization is your middle name… (or it should be because you are all for it!) • You are very comfortable with computers and are generally technology-savvy • You are totally cool with working in a physically demanding, fast-paced, environment (where you may have to lift heavy items that weigh up to 50 lbs. at any given time)
A day in your life with us
• Be an IKEA Ambassador by recognizing that the customer experience depends on your core ability to prepare and deliver the right products to the right customer quickly and efficiently • Pick and stage deliveries for customer pick-up, ensuring order accuracy • Be aware of daily and weekly service delivery targets • Assemble furniture when required to determine quality/usage issues • Maintain stock accuracy and inventory integrity • Stay knowledgeable on IKEA products, in-store and online specials, as well as all applicable internal policies and standards • Assist your team members with additional duties, as required
About this work area
At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We’re a bunch of people who are truly passionate about people!
Why you will love us
Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a job should be so much more than a job. That’s why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker development. In addition, we offer a comprehensive Total Rewards package to all co-workers including: • Wellness days (in addition to your vacation days!) • Extended health, dental, and vision coverage (for you and your family) • RRSP with IKEA contribution matching options • Eligibility for our annual IKEA bonus incentive plan • Flexible spending account • Life insurance • Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available) • Bereavement leave • Employee assistance program (that helps you support your mental, physical, and financial wellbeing)
In the IKEA world, this position is officially referred to as Home Delivery Co-worker. The starting rate/ salary for this position is
19.28
CAD
