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会见与理解顾客

Manager Activity Department

申请
  • Richmond, British Columbia, Canada
  • 销售和商业
  • 全职

职位描述

  • 职位 ID: 303109

  • 发布日期: 14/08/2025

    • What you'll need to have

    • You follow up and measure performance of output and capture learnings to improve planning, enhance performance and achieve KPIs.
    • You have a broad knowledge of the local market environment, expectations from customers today and tomorrow to secure that commercial and service offers meet customer demands and needs in all touch points.
    • You are passionate about understanding the behaviours of the many people, the local Life at Home and current Home Furnishing trends.
    • You have formal qualifications in Marketing, Sales, Business Management or equivalent with a minimum 10 years of experience in sales operations and delivering results.
    • You have a minimum 5 years of experience in leading and influencing co-workers.

    Your responsibilities

    • Lead the development of selling commercial activities, specifically to optimize the commercial calendar development process.
    • Contribute to the development of Commercial Calendar through providing overall plan for local events and Selling specific Commercial Activities.
    • Evaluate the performance of Selling related activities during and after execution in order to identify improvement areas.
    • Measure performance through on time and complete process management of the commercial calendar, including alignment with messaging calendar and supply, and contribution of promotional events to overall growth goals.
    • Act as a member of the Selling team and proactively contribute to the Selling agenda in order to deliver to the common objectives and goals.
    • Actively cooperate with all key stakeholders within commercial and beyond to secure integration, common focus and to maximize impact (for example Digital, CFF (Customer Fulfilment), Communications, Sustainability, BNOF (Business Navigation Operations & Finance), People & Culture).
    • Be an active player in driving an open and sharing climate, be a role model of the IKEA values and contribute to the transformation of IKEA.

    Our team within IKEA

    We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!





    Why you will love us

    Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a job should be so much more than a job. That’s why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker development. In addition, we offer a comprehensive Total Rewards package to all co-workers including:
    • Wellness days (in addition to your vacation days!)
    • Extended health, dental, and vision coverage (for you and your family)
    • RRSP with IKEA contribution matching options
    • Eligibility for our annual IKEA bonus incentive plan
    • Flexible spending account
    • Life insurance
    • Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
    • Parental leave
    • Bereavement leave
    • Employee assistance program (that helps you support your mental, physical, and financial wellbeing)


    The starting salary for this position ranges from $ 58960 to $ 81070 and will be based on relevant work experience.

    P.S. In the IKEA world, this position is officially referred to as: Commercial Activity Leader
    The starting rate/ salary for this position is 0 CAD
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