Local IT Technician

IKEA Components holds a unique position within the IKEA value chain. We develop, source, pack and supply components, materials and IKEA retail equipment products in areas where it benefits IKEA and the IKEA customer. To create a better everyday life for the many people, we integrate backwards in the IKEA value chain. We focus on creating price advantage through business development and economy of scale, as well as securing excellence within design, quality, availability and sustainability. In IKEA Components we have a clear wished position to together significantly increase the IKEA competitiveness to be the leader in life at home.

We invite you to be part of our journey.

ASSIGNMENTS:

• Responsible for placing of all local infrastructure, such as PC, printers, peripheral equipment and video etc. at all end users' disposal.
• Order and manage end user hardware.
• Responsible for maintaining of clients, profiles, installations, licenses etc.
• Responsible for adding, maintaining and delete of accesses.
• Responsible for all contacts with IKEA helpdesk, secure incident follow up, security updates, and operation meetings.
• Participate in meetings containing need of IT support/technician.
• Others ad-hoc tasks assigned by line manager.

KNOWLEDGE:

• Knowledge of the End User needs.
• Knowledge of client hardware, software and network.
• Knowledge in relevant tools and how to use them in an appropriate way according to working routines.
• Education skills.
• Good in writing and speaking English.

MOTIVATION AND CAPABILITIES/SKILLS:

• Find better ways; develop new ideas and dare to do things differently – while embracing the good example.
• Enable change; create a direction, plan manage and coaching co-workers in understanding the way, moving from knowing to doing.
• Ability to act in a service minded and professional way, putting the end-users needs in focus.