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生产与供应链

Click and Collect Customer Assistant

申请
  • Exeter, Devon, United Kingdom
  • 物流与供应链
  • 兼职

职位描述

  • 职位 ID: 297691

  • 发布日期: 02/07/2025



    • IKEA Exeter are looking to welcome a Click and Collect Assistant to join our hard-working Fulfilment Operations team.

    In this role, you’ll be essential in confirming and handing out orders to our customers at our Order Collection point in-store.

    WHAT WE OFFER
    • Planned induction date of 02 and 03 August 2025.
    • Hourly rate of £12.60 per hour.
    • This role is 30 hours a week, working 5 days out of 7, including 3 in 4 weekends.
    • The hours of operation are between 06:00am and 20:30pm Monday to Sunday.
    • We can discuss flexibility to match your life and our business needs during the interview.

    WORKING WITH US HAS ITS REWARDS
    Our co-workers bring unique ideas and talent to work every day, and we offer a variety of benefits that suit their and their family's everyday needs.

    • 15% IKEA discount and discount portal helping you save £100s on high street retailers.
    • X4 Life Assurance, enhanced statutory pension contributions and interest free loans
    • Family-friendly policies and benefits.
    • Commitment to your development throughout your career.
    • Subsidised hot and cold meals, desserts and snacks in our co-worker restaurant.

    ...as well so much more! Full list of benefits at https://www.ikea.com/gb/en/this-is-ikea/work-with-us/

    WHAT YOU NEED TO HAVE
    • You have experience and enjoy working with customers in a fast-paced environment.
    • Demonstrated ability to prioritise and organise workload efficiently, with a keen attention to detail.
    • Proven experience in using technical equipment to enhance productivity and efficiency.
    • Self-reliant and motivated, capable of working independently as well as collaboratively within a team.

    WHAT YOU'LL BE DOING DAY TO DAY
    • Checking over and handing out customer orders.
    • At times, handling and resolving any after-sales or customer queries that may come up.
    • Working in a customer-facing environment, which means you will be happy to deliver great customer service.
    • Adhere to all safety protocols and regulations to ensure a secure environment for both customers and co-workers.

    WE CARE FOR THE PEOPLE
    It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace.

    Come see the wonderful workday where we create a better everyday life for the many people.

    RECRUITMENT PROCESS INFORMATION
    Let us know if you require any adjustments to be made during the interview process as soon as possible.

    • Please attach an updated CV with your application so we can get to know you better.
    • Shortlisted candidates will be invited by email to attend a face-to-face interview.

    We understand not everyone will be successful, but we promise to keep you informed either way.

    For any advice or support, email me at ari.davies-ho4@Ingka.ikea.com and I will be happy to help!












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