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Ikea member of staff helping customers use touch screen
会见与理解顾客

Department Manager in IKEA store (shopkeeper)

申请
  • Espoo, Etelä-Suomen Lääni, Finland
  • 销售和商业
  • 全职

职位描述

  • 职位 ID: 295564

  • 发布日期: 17/06/2025

    • Who you are

    We are looking for a result driven leader. Your main task is to create an excellent, convenient and successful IKEA shopping and buying experience in bathroom, textiles and rugs departments in the IKEA store.

    This position calls for a person comfortable leading a team and making quick decisions on the shopfloor. Combining this with your knowledge of the IKEA product range and customer needs and dreams in order to inspire them is the key to be successful in this role.

    What you need to have…

    Good leaderships skills and well considered decision making that excels in a fast-paced retail environment.
    You are capable of motivating and leading your team by setting expectations and leading by example.
    You are result driven with a strong customer focus.
    You are good at prioritizing and organizing work using commercial priorities in order to make the most efficient use of time.

    If you see this as a great opportunity rather than a big challenge, you could be the right person for the job!

    Your responsibilities

    • Leading the business with a strong customer focus within the department.
    • Ensuring that sales locations in your department are fully stocked, to inspire customers make purchase.
    • Acting quickly on commercial opportunities and customer feedback, as well as keeping an active eye on competition, supply and performance analysis.
    • Knowing your range and presenting the width and depth commercially to satisfy and inspire visitors.
    • Ensure you have the right number of competent co-workers in the right place at the right time
    • Creating an environment of trust by encouraging open, constructive, honest, two-way feedback with your team and other colleagues while providing an inspiring and motivating direction.

    Together as a team

    We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability.

    Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!

    Questions and support? Let's connect!

    Please, attach an updated CV with your application and salary request latest on 6.7.2025, so we can get to know you better.

    If you have any role specific questions, you can write email in Finnish or English to Tomas Grönqvist till 16.6.-30.6.2025 and Denise Hilwerling 1.7.-6.7.2025

    IKEA, more than a job ✨

    World needs more people like you. So do we. Come to work with us just as you are.

    Working at IKEA is more than just a job – with us you are part of an equal and diverse working community. A sense of belonging is important to our employees, and team spirit is at the heart of what we do. IKEA offers a variety of career paths and opportunities to develop yourself in roles that are right for you. We give you the opportunity to bring your ideas to the table to help us develop our work, and to create new IKEA success!

    We value all our employees equally and our pay is in line with the collective agreement for the retail sector. Your salary level will depend on your job role, your previous work experience and any relevant qualifications.

    In addition to your salary, you will also enjoy a wide range of comprehensive staff benefits, including flexible Smartum saldo, staff discounts on our products, gym, healthy and delicious breakfast and lunch menus at very low prices in our staff restaurants, One IKEA Bonus, gifts on special days and at Christmas, and much more!
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