• Contributes to the implementation of global and national compliance standards to secure a safe environment for customers and co-workers • Ensure the commercial agenda by securing that retail foundations and sales steering tools, food safety is in place • Lead and implement the commercial strategy and commercial calendar in collaboration with relevant stakeholders • Lead the implementation of the stores IKEA Retail Food communication strategy • Develop and improve by seeking and acting upon customer feedback • Ensure that the Food area are in shape as new and that the common store planning solutions and vitality packages are implemented • Secure that excellence in operations and high quality standards of customer experience in the customer and co-worker Bistro & SFM and optimized levels of commerciality are achieved by cooperating effectively with the Kitchen Production Manager and SFM & Bistro Manager • Contribute to the creation and implementation of the unit business plan and the IKEA Retail Food business plan and other action plans • Ensures that the team has the correct competence regarding the IKEA Food range and the IKEA services and can share this with customers in a good way • Identify, recruit, introduce, and develop the many talents and to secure succession planning • Secure a lean, diverse and high performing team through building IKEA Food and IKEA competence and leadership and empowering co-workers to act on their own initiative • Responsible for the implementation of the global and national people and sustainability strategies
What you'll need to have
WHO YOU ARE • Good knowledge of IKEA Food business solutions, compliance standards and Food safety standards • Knowledge about Local food legislations, National business direction, Consumer and Market research, Food Trends and Customer buying behaviour • Previous experience in leading a group of people • Communication skills and ability to build trustful relationships • Analytical abilities and good knowledge of Sales KPIs • Planning and organizational skills and ability to identify new business • Ability to handle multiple topics and changing priorities/deadlines • Ability to deliver strong business results through people • Ability to maintain effective work and leadership behavior in the face of setbacks or pressure • Capable of communicating in English and Italian both in writing and verbally
Thanks to us, customers, co-workers and people at home can have a better everyday life through food that’s good for both people and planet. Together we serve more than 660 million customers yearly at the IKEA restaurants worldwide, underlining our Scandinavian heritage by offering a modern taste of Sweden. We also offer a variety of foods in our bistros and in the “Swedish Food market”. We are a diverse group of people who all live by the motto: Laughter is brightest in the place where the food is!
WE CARE FOR PEOPLE At IKEA we cultivate an inclusive work environment where everyone feels welcomed, accepted, respected, acknowledged for its uniqueness and where we work together in a supportive climate regardless age, gender, religion, sexual orientation, pregnancy and ability.
