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生产与供应链

Fulfilment Operations Coordinator

申请
  • Bucharest, Bucuresti, Romania
  • 物流与供应链
  • 全职

职位描述

  • 职位 ID: 294281

  • 发布日期: 04/06/2025

    • Who you are

    You have a collaborative approach and ability to build relationships. You have proven high organizational and communicational skills and the ability to work in a structured way with speed and simplicity. You have a proven ability to deliver results when dealing with the unknown and adapting to changes in Fulfilment Operations as well as an ability to respond to business and customer needs by providing effective solutions within the area of responsibility.
    Finally, you are of course a true role model for the IKEA culture and values.

    Join us as Fulfilment Operations Coordinator in Pallady Store, Bucharest Market.

    At IKEA, we think it's important that you can be yourself. We believe in this role you recognize yourself, if you have important skills for the job:
    - Inspired by the IKEA vision, IKEA Leadership and IKEA Culture & Values. 
    - High school diploma or relevant experience and proven performance in logistics/supply chain. 
    - Ability to implement an organized way of working within area of responsibility, planning, and improving daily operations.  
    - Experience in coordinating teams is an advantage.
    - Orientation towards proposing initiatives, setting priorities, implementing action plans, delegating responsibilities, and providing open and honest feedback, and pursuing objectives. 
    - Excellent skills in the use of computers, digital devices and technologies used in the department. 
    - Good, clear, and concise communication skills.  
    - An approach towards identifying and implementing solutions for all challenges, having in focus business goals and improvement.
    - Ability to communicate confidently and clearly in Romanian. 
    - Medium knowledge of English, written and conversational.  
    - Available to work also during weekends, early mornings, and late evenings.
    - Able to handle products up to 25 kg in daily work.

    A day in your life with us

    As Fulfilment Operations Coordinator you:

    - Support the team both planning/leading and performing tasks for major areas of responsibility, picking, packing, unloading, loading and replenishment of goods/orders within the agreed time with the customer in focus. You are coordinating Fulfilment Operations Co-workers in the assigned area of responsibility to secure the highest goods availability, operational readiness always at the lowest possible cost.
    - Maintain a clean, organized, and safe environment throughout the Fulfilment unit. Ensure adherence and compliance of all safety requirements, Standard Operating Procedures, and secure proper training across function. Also, engage in securing that the Fulfilment Operations Co-workers work in compliance with IKEA Code of Conduct, internal IKEA regulations and local legislation related to health, safety, security, and the environment.
    - Consistently supports and does follow-up for the onboarding process and resourcing of the Fulfilment Operations team, monitoring progress monthly and identifying specific solutions.
    - Are responsible for the achievement of the goals decided by the Fulfilment Operations Manager or Team Leader, to support overall fulfilment operations goals and achieve excellence in running operations.

    Supervise the daily processes in the assigned area of responsibility, identifying and acting on improvement potentials and ensuring that daily routines are followed.

    Secure effective, qualitative, and efficient daily Fulfilment Operations within the assigned area of responsibility by contributing to goal achievement, people, shift, and equipment planning, create co-worker’s quality awareness to prevent and reduce damages, drive the implementation of local business plans/projects, and analyze existing workload to secure daily volume handling and meet seasonal needs.
    Offers support and input in setting KPIs in Fulfilment function and annual business objectives, supports in monitoring their achievement, proposes and implements actions for achieving the expected outcome. At the same time, supports the framework, the annual performance review and the achievement of the review by Co-workers.

    Our team within IKEA

    It’s hard to imagine, but IKEA started out as a small mail-order business in Älmhult, a village in the Swedish countryside. It can now be found in 63 countries offering a unique range of products. Working at IKEA means working in a world of ideas. A world that is described by our own colleagues as a workplace where everyone is welcome, and you can be yourself. Where together we make a difference for many people and the planet. But also, a workplace where you determine your own career steps and where there is plenty of room for your practical creativity and ideas. And all this while working in a nice team with colleagues who are always there for you and support you when needed.  

    Fulfilment is a core function within Retail Operations and a fundamental part in making IKEA Omnichannel retailing a reality. We do this by developing and operating replenishment and fulfilment, end-to-end with a process-oriented organization, with radical collaboration to our colleagues within Commercial, Service office and supply partners.

    We deliver with a clear focus on people development and sustainable and cost-effective operations. As Fulfilment Operations Coordinator you are part of the Fulfilment Unit team and will report to the Fulfilment Operations Team Leader.
    In everything we do – we have customer centricity with the aim of achieving 100% Happy Customers.








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