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会见与理解顾客

Kitchen Planning Specialist

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  • Drogheda, Ireland
  • 顾客关系
  • 全职
位置

职位描述

  • 职位 ID: 292064

  • 发布日期: 20/05/2025



  • Are you curious about life at home and co-creating wonderful every day with our customers? Then we have the job for you. IKEA IRELAND is looking for an experienced kitchen planner to join our Planning & Order Point in Drogheda.

    CONTRACT INFORMATION

    • A competitive salary of €33000 with an additional €2000 awarded after successful completion of our Kitchen Specialist Exam.
    • 39 hours per week between 9am-6pm, alternate weekends.
    • Flexibility on availability to be discussed during interviews

    Start date of 16th June, there will be a requirement to complete 3 weeks of full-time training at our IKEA Dublin store.

    WORKING WITH US HAS ITS REWARDS
    Our co-workers bring unique ideas and talent to work every day and we offer a variety of benefits that suit their and their family's everyday needs.

    • 15% co-worker discount & I-Benefits discount portal helping you save €100’s on
    High Street retailers
    • X4 Life Assurance, enhanced statutory pension contributions & interest-free loans
    • Holiday on Christmas Eve
    • Family Friendly policies & benefits
    And more!

    WHO YOU ARE
    Someone who has a passion for kitchens has attention to detail & is confident in approaching customers and treats them in a polite and friendly manner. A person who is passionate about actively offering all the services available in the IKEA store to help customers make informed choices, which results in a great shopping experience. You are open-minded & have the ability to problem solve. You have experience in sales or customer service. Furniture designing/planning is desirable and has a good knowledge of IT systems

    Previous Kitchen Planning experience is desirable, as is experience supervising a team or taking extra responsibility in your role.

    WHAT YOU’LL BE DOING ON THE DAY TO DAY

    • You provide an exceptional shopping experience for our customers
    • You actively engage with our customers to identify their needs and how to inspire and advise them on the best solutions for their life at home through home furnishings
    • You are always passionate about the range and home furnishings, curious to learn the stories behind the products and their design and actively share this with the customer
    • You support maximising sales by being proud of your areas of responsibility, ensuring the customer meets an area that is clean, well-presented and easy to shop
    • You will pro-actively interact with customers & provide excellent 1-1 customer service for a sustained period of time during the appointments
    • Kitchen Planning & Designing for up to 2 hours with an additional 30-60 minutes to provide accurate plans, worktop and installation quotations for the customer.
    • Support with responding to customer emails, and securing payments both in-store and remotely
    • Calling your future appointments to secure the bookings and providing the customer with insight into how to measure their room and set expectations
    • Support the kitchen co-worker team with opening and closing routines and general housekeeping.

    APPLY NOW!

    Please submit an up-to-date CV when applying. Successful candidates will be invited to a face-to-face interview with our hiring team.

    If you have any questions or need any support throughout the recruitment process please contact gemma.hewitt@ingka.ikea.com












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