The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.
We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.
We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.
Job description
About the job
You will work closely with the IKEA for Business Sales Manager to grow the customer base identifying new business opportunities in Phuket’s rapidly expanding hospitality and real estate sectors. Build and maintain client relationships, understand clients’ furniture needs and provide tailored solutions with IKEA’s range of products. Use deep knowledge of the range, local market, the customers, the IKEA digital tools and the experience and expertise of colleagues to support business needs.
Your assignment
Leverage Phuket’s growing hospitality and real estate markets to meet client demands efficiently.
Drive sales to achieve the individual sales target
Handle key accounts customer and provide clients with consultancy of IKEA home furnishing design solution to match with customer’s preference and project budget
Work with the Interior Designer to make sure the design matches what the customer needs
Prepare clear and professional proposals that fit the client’s needs and are sent on time
Find new clients or new opportunities to generate sales
Maintain contact with all clients to ensure high levels of client satisfaction
Receives and resolves customer complaints and problems in a timely manner
Coordinate with logistics and sales teams in Bangkok for seamless project execution
Help reach the B2B sales goals set in the business plan
Qualification
Your profile
Confident in approaching and talking to people in a polite and friendly manner
The right attitude and behavior to sell actively and help customers to buy
Knowledge of the IKEA product range, including service products will be beneficial
Passion and knowledge of home furnishing, interior design, retail and communications with IKEA identity
Creative, commercial visual competence with a keen eye for aesthetics
Ability to prioritise/organize tasks both internal & external source. Good analytical/self-reliant/motivated
Ability to travel with own transport
Fluent in English and Thai, both reading and writing