As a GBO People Process Specialist, your main responsibility will be to safeguard service standardization while implementing change and improvements in processes, with respect to delivery according to agreed goals across all GBO delivery networks.
You’re the perfect match for the role if:
You believe and are passionate about creating an IKEA fit for the future, and you are motivated by sharing and living the company culture and values
You possess the ability to drive business growth and feel good at solving problems and getting things done
You have great interpersonal and communication skills to effectively collaborate with business partners
You can work independently and collaboratively in a team environment
You have problem-solving skills and awareness of cultural considerations in global assignments
You love learning new things, you enjoy taking the initiative, and you do not shy away from a challenge and do not mind working in a changing environment
Like us, you enjoy self-development and discovering your passions and new talents
You are looking for a workplace that will allow you to make use of your proficiency in English
Caring for the planet and doing things with people in mind are important for you
A day in your life with us
Actively support process improvements/standardization/change and systems implementation with simplification, cost-consciousness, consistent user experiences and service excellence in mind
Support GBO People Process Expert and Senior Specialist by collaborating with GBO process/country, aligning specialists and gathering their feedback as part of virtual CoEs for process/systems implementations
Work closely with GBO People Service Delivery and CI teams in assigned area, analyse data to provide support for meaningful insights and decisions, especially in search for improvement opportunities
In case of the process/WoW change, support and coordinate activities between GBO People Operations, GBO Continuous Improvement as well as P&C CoEs, Digital People Domain and Global People Services team to ensure successful implementation in assigned area
Safeguard standard usage of key processes in scope, identify deviations and provide guidelines and support in service delivery in assigned area
Questions and support? Let's connect!
If you need support or have any questions about the recruitment process, please contact us at recruitment.bsc.pl@ingka.ikea.com.
Job interviews are carried out on a continuous basis. Once we find a suitable candidate(s), we will close the job offer. Recruitment with us is fully remote.
We’re looking forward to meeting you!
A little about us
As Ingka Business Service Center, we are part of IKEA, and we support stores and other IKEA units with financial and payroll services. Our office (Regional HUB Europe) is located in Poznań, at 6a Szwedzka Street (Centrum Franowo). With us, you can spread your wings in the field of People&Culture. We will appreciate both your linguistic background and your experience in human resources management, but what is particularly important to us is whether our values, such as a sense of community, simplicity or renew and improve, appeal to you. With us, you can be yourself and work the way you want – we care about your authenticity and freedom of self-expression. We focus on job stability and building long-term relationships with our employees.
When you get to know us better, you will see that work at IKEA means… so much more!
Our FIKA will perk you up for sure, but we offer more perks than that:
-hybrid working model,
-fantastic office furnished with IKEA furniture, divided into zones for work and relaxation and creative collaboration,
-free underground parking with electric charger and bicycle parking,
-stable employment (employment contract),
-flexible terms of employment (depending on the team – full-time and part-time),
-flexible working hours (we start work between 7 and 10 a.m.),
-annual appreciation bonus dependent on performance in the relevant fiscal year,
-homework allowance,
-cafeteria system – a pool of benefits to choose from (e.g., Multisport card, cinema tickets, shopping vouchers, medical package for relatives),
-Tack! loyalty programme for Co-workers – working with us longer earns you an additional financial bonus,
-private medical care for IKEA Co-workers and their families,
-wellbeing support – Edenred prepaid lunch card, Employee Assistance Programme – support in difficult life situations,
