As a person you are passionate about people, business, IKEA’s purpose and continuously driving better performance. You are energized by increasing customer value, driving business growth and contributing to overall success and results through people as well as motivated by leading and developing people. We believe you have knowledge in the following areas:
• Experience from Security, Investigations, and Internal Controls and Compliance areas. • Pragmatic, analytical approach, ability to synthesize information Use of risk tools • Collaborative approach • Crisis Management - Knowledge of about how to deal with disruptive and unexpected events by adapting change methods at pace to prevent business interruptions. • Business risk management - Knowledge of how to assess and mitigate risks in a business environment. • Security Planning - Knowledge of how to take into account safety and security measures when planning activates, events or likewise. • Incident reporting system - Knowledge of accident and incident report tools and procedures in order to record unusual events to ensure correct- event occurrence and rules for liability issues. • Data Privacy legislation - Knowledge about legislation regarding the regulation, storing and use of personal identifiable information and how this impact the various IKEA operating units. • Excellent knowledge of the business processes and the customer needs to improve the business constantly • Good leadership & management skills • Knowledge of national/local legal requirements; • Good level of English.
Your responsibilities
To lead a proactive and comprehensive health, safety and security management to protect the value of our meeting places, people and reputation of the company and ensure that our places are safe for our employees, for customers and for all people in the centres. Take the connect responsibility for compliance reviews, assessing and managing risks, influence the managers and co- workers, to have preventative controls, risk focused and opportunity aware culture, ensure compliance with INGKA Group Safety Security Manual, INGKA Rules and Guidelines, Health and Safety standards, Business ethics and other applicable international and national/local legal requirements.
• Act as a strong Risk Management and Complience advisor for the Meeting place management team with active contribution towards improvement of Meeting Place operational results, Customer Experience and Asset value by partnering with Meeting Place stakeholders to ensure budgeting accuracy and managing convenient customer flow and compliance verification activities. • Ensure a safe and secure environment for all people in centres and Company’s assets in daily operation and major rebuilds through training, audits, inspections and follow up. • Setting-up, maintain and pro-actively coordinate the Business Continuity, Disaster Recovery and Crisis Management Plans within the Meeting Place team. Secure effective incident and crisis handling including registration, root cause analysis and loss estimation and the claim for insurance compensation. • Improve the Meeting Place operational result by having necessary preventative measures, continuous plans for streamlining business processes, reducing fraud and securing and protecting INGKA Centres assets. • Work in partnership with the Meeting Place Management Team and country Business risk and compliance team to prevent and implement ABC controls, including co-worker misconduct, information security, supporting internal investigations, 3rd parties screening (due diligence), pre-employment background check in an effective, efficient and according to relevant Group guidelines. • Work together with the Country Business Risk and Compliance Organization to ensure INGKA standards, Risk Management frameworks as well as legal demands are followed. • Build strong relationship with relevant stakeholders (external partners, anchor tenants) and synchronize efforts and activities where necessary, maintain relations with all the public security authorities of the community (police, fire brigade etc.). • Lead and inspire a risk and compliance performance mind-set, promote a risk culture throughout the organization. • Ensure the high level outsourced security company of the MP and guarantee that they always provide a high-quality standard of service, in relation to the aspects of safety, security and prevention. • In terms of ABC controls and compliance cases communicates directly with Meeting Place manager.
Together as a team
To optimise the meeting place experience for the many people to drive visitation to the Meeting Places and IKEA. Deliver sustainable business growth for our Partners and Meeting Places utilizing visitation and positive customer experience. Achieve operational results and drive efficiency improvements. Enhance commercial performance, brand value and sustainability performance of the Meeting Places.
WE ARE AN EQUAL OPPORTUNITY EMPLOYER:
At IKEA we value diverse backgrounds, perspectives, and skills. We are committed to providing coworkers with a work environment free of discrimination and harassment. We encourage individualism and invite you to come join our team and be yourself with us! We are an Equal Employment Opportunity employer and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristic protected by law. All employment decisions are based on qualifications, merit and business needs.
The role will be based out of Pune (Chakan)
WE ARE AN EQUAL OPPORTUNITY EMPLOYER
At IKEA we value diverse backgrounds, perspectives, and skills. We are committed to providing coworkers with a work environment free of discrimination and harassment. We encourage individualism and invite you to come join our team and be yourself with us! We are an Equal Employment Opportunity employer and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristic protected by law. All employment decisions are based on qualifications, merit, and business needs.
