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Ikea member of staff helping customers use touch screen
会见与理解顾客

Commercial SFM & Bistro Manager

申请
  • Shenzhen, Guangdong, China
  • 饮食与餐馆
  • 全职

职位描述

  • 职位 ID: 21585CN

  • 发布日期: 09/06/2025

    • WHAT YOU'LL NEED TO HAVE

    • IKEA Concept, Brand, Culture & Values
    • IKEA Food business solutions
    • IKEA compliance standards
    • IKEA Food safety standards
    • Local food legislations
    • National business direction
    • Consumer and Market research
    • Customer buying behaviour
    • Food trends

    YOUR RESPONSIBILITIES

    • Contributes to the implementation of global and national compliance standards to secure a safeenvironment for customers and co-workers.
    • Ensure that retail foundations and sales steering tools, food safety and Swedishness are in place tooptimise commerciality
    • Lead and implement the commercial strategy and commercial calendar in collaboration with relevantstakeholders
    • Drive the cross merchandising strategy to maximise sales by liaising effectively with the relevantstakeholders
    • Lead and manage the food supply chain for efficient ordering, production and inventory levels to maximiseprofitability
    • Develop and improve by seeking and acting upon customer feedback
    • Ensure that the Bistro & Swedish Food Market is in shape as new, that common store planning is followedand vitality packages are implemented
    • Contribute to the creation and implementation of the unit business plan and the IKEA Retail Food business plan and other action plans
    • Responsible for securing an excellent customer experience by ensuring that the team has the correct knowledge about the IKEA range (Food and product) and the IKEA services and can share this with customers in a good way
    • Identify, recruit, introduce, and develop the many talents and to secure succession planning
    • Secure a lean, diverse and high performing team through building IKEA Food and IKEA competence and leadership and empowering co-workers to act on their own initiative
    • Responsible for the implementation of the global and national people and sustainability strategies

    ABOUT THIS WORK AREA

    IKEA Retail Food plays a vital role for the IKEA brand and contributes to the IKEA vision. IKEA Retail Food is one of the main drivers for visitation and engagement with the customer’s hearts and minds.
    IKEA Retail Food contributes to long term sustainable growth, profitability, customer experience and brand positioning in all IKEA touchpoints. IKEA Retail Food is an integrated commercial business partner.
    Customers can expect a safe, healthy, delicious, sustainable, affordable and joyful food experience.








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