• You are enthusiastic about work and working with others on a team • You can prioritize, are disciplined, show initiative and have a flexible attitude • You’ve worked with material handling equipment before (or are very open to learning about it!) • You have about 6-month work experience in a high-volume Warehouse, Retail or Customer service environment (strong preferred but not necessary) • You are totally cool working in a physically demanding, fast-paced, work environment where you will be lifting and moving items continuously
Your responsibilities
• Maintain the flow of carts/baby strollers throughout the store to ensure positive customer shopping experience • Assist customers in loading merchandise into vehicles as efficiently as possible • Ensure that the loading zone remains clear • Maintain a balanced cart flow throughout the store/home delivery areas • Disassemble AS IS merchandise when required • Assist customers with bringing merchandise to be returned • Report inoperable equipment to managers • Maintain outside area, ensuring it is fully stocked with twine, etc. • Work closely with the furniture pick up and warehouse staff to ensure the integrity of merchandise pulls • Use available resources to educate yourself on product features and customer interaction skills • Contribute to an environment where the IKEA Culture is a strong and living reality that embraces the diversity of coworkers and customers • Assume responsibility for other tasks and projects as they occur
Together as a Team
At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We’re a bunch of people who are truly passionate about people!
Why you will love us
Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a job should be so much more than a job. That’s why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker development. In addition, we offer a comprehensive Total Rewards package to all co-workers including: • Wellness days (in addition to your vacation days!) • Extended health, dental, and vision coverage (for you and your family) • RRSP with IKEA contribution matching options • Eligibility for our annual IKEA bonus incentive plan • Flexible spending account • Life insurance • Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available) • Parental leave • Bereavement leave • Employee assistance program (that helps you support your mental, physical, and financial wellbeing)
P.S. In the IKEA world, this position is officially referred to as: Carts Co-Worker The starting rate/salary for this position is 18 CAD
