• Responsible to make sure that each property is managed throughout its lifetime including safety, compliance, maintenance and improvement to ensure a safe and operational environment for the business, colleagues, customers and other stakeholders • Implement relevant property management innovations, digital and technical solutions that meet the needs of the business and the many people • Responsible to optimize the efficiency of each property in a sustainable way • Ensure that colleagues, service providers and external partners have up-to-date awareness and understanding of all FM frameworks, guidelines and initiatives • Responsible for all activities related to long term planning, budget estimation, execution, follow up, forecasting and reporting within the FM scope within the unit • Implement and evaluate supplier contracts at unit level in alignment with internal governance structure for supplier contracts to improve efficiencies/costs/equipment and quality • Responsible for managing and coordinating external suppliers on unit level • Manage relationships with business owners within the unit to ensure business needs are met by collecting requirements, setting annual goals and periodic follow ups • Responsible for developing the team’s competence, performance and ensuring a succession plan in the unit
What you'll need to have
• Supplier management: extensive knowledge of external service provider framework and coordination of external suppliers • Project management: general knowledge of how to initiate, plan, execute, control and close a project • Sustainability aspects in Facility Management: good knowledge of how sustainability interacts with FM (energy consumption, water consumption, emissions, waste management, chemical products, purchasing) • Facility Management business processes: good understanding of the main FM business processes on unit level • Technical knowledge on buildings and equipment: high level technical understanding and experience in all aspects of a retail building and connected equipment as well as understanding of FM asset management (maintenance and repair history, reinvestment planning) • Facility Management hard (technical) services: general knowledge of how to successfully deliver, organise and follow up on 'hard' & ‘soft’ FM services (technical maintenance, various equipment, cleaning, pest control, snow removal, waste management etc) • IT tools relevant for Facility Management: general knowledge of all relevant IT tools within Facility Management • Good knowledge of English and Italian language
