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会见与理解顾客

Furniture Planner - Inverness

申请
  • Edinburgh, Edinburgh, City Of, United Kingdom
  • 销售和商业

职位描述

  • 职位 ID: 347004

  • 发布日期: 03/09/2026



    • Join Us as a Remote / Field-Based Furniture Planner – Inverness

    Ready to Shape the Future of IKEA in Inverness?

    At IKEA, we’re on a mission to create a better everyday life for the many people. This is your chance to be part of that journey by bringing our world-class home furnishing solutions directly to customers who don’t live near a store.

    As a Remote Furniture/Home Planner, you’ll enjoy the freedom to manage your own schedule, meet customers in their homes, and help them design spaces that truly reflect their lives. This isn’t just a job—it’s an opportunity to combine creativity, autonomy, and purpose with the backing of one of the most loved brands in the world.

    ABOUT THE ROLE:

    We’re looking for passionate individuals who love design and thrive on creating exceptional customer experiences. In this role, you will:

    • Manage and follow up on appointments
    • Visit customers’ homes to plan and design kitchens, bedrooms, and bathrooms
    • Guide customers through the full journey—from first contact to delivery and installation
    • Achieve a KPI target AND conversion from appointment to sale

    You’ll play a key role in developing IKEA’s presence in Inverness and showcasing our amazing furniture offering to a new customer base.


    WHAT YOU NEED TO HAVE:

    • Strong customer focus and ability to actively listen and provide solutions
    • Experience in sales and design planning (kitchens, bedrooms, bathrooms preferred)
    • Ability to manage your own diary and work independently
    • Comfortable achieving KPIs and driving sales conversions
    • High numeracy and ability to use digital tools and systems
    • Passion for home furnishing trends and sustainable solutions


    WHAT YOU WILL BE DOING DAY TO DAY:

    • Book and manage customer appointments and follow up on requests
    • Visit customers’ homes to provide design and planning support
    • Showcase IKEA’s range and create tailored solutions
    • Convert appointments into successful sales
    • Stay updated on trends and customer needs to offer relevant solutions
    • Collaborate with in-store teams for support when needed


    WHAT WE OFFER:

    • Starting salary from £30,000 plus car or car allowance
    • 39 hours per week, 5 days out of 7, including evenings & weekends
    • Permanent contract
    • 2 weeks of training in store upon joining
    • Mandatory background checks, including medical history
    • Hold a valid driving licence for 2+ years


    Why IKEA:

    Our co-workers bring unique ideas and talents to work every day. We offer a variety of benefits to suit their and their family’s everyday needs. Discover the wonderful IKEA experience and the many reasons to become one of our co-workers: Good reasons to become one of our co-workers – IKEA.


    WHAT YOU NEED TO KNOW:

    Attach an updated CV with your application
    Virtual interview with hiring manager (Pre-Work Task to Prepare)
    Face-to-face interview with recruiting/hiring manager
    We are unable to accept applications via email—please apply online as soon as possible. For advice or support, email emma.jones4@ingka.ikea.com.


    We Care for the People

    It takes diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life to join us, where we feel valued for our uniqueness and recognized for our diverse talents.












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