At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.
We are guided by our cultures & values, creating a great place to work. We stand for equality, diversity and inclusion. We care about people & planet and promote health & wellbeing. We nurture your development and provide career opportunities to unlock your potential.
Working at IKEA has its benefits and rewards: • $29.59 base hourly pay rate + penalty rates (including on weekends, public holidays, and late nights). • 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more • Rosters published 4 weeks in advance. • 15% Co-worker discount • Subsidised meals and complimentary drinks in our Co-worker restaurant • Free uniforms provided • Free Co-worker parking • Bonus programme (where eligible) • Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers) • Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible) • 24/7 access to our Employee Assistance Program for health and wellbeing support
Additional Information: • This role is Permanent Part-time, 50hrs/fortnight. • The internal title for this role is Sales Co-worker. • Applications close Wednesday 12 August 2026. • To be successful for this role you must have full availability to work Wednesday, Thursday and Friday shifts. • You must be available to work a rotating roster with shifts scheduled between the hours of 7:00am and 9:00pm, and be available to work 3 out of 4 weekends (both Saturday and Sunday).
About this work area
As a Sales Co-worker in the Kitchen Planning team, your responsibilities will include: • Designing tailored solutions to solve customers’ kitchen and home furnishing needs. • Actively approaching customers, asking insightful questions, and advising them on the best kitchen solutions for their lifestyle and space. • Supporting customers throughout their kitchen design journey using our kitchen planning software. • Follow up with customers after their initial planning appointment offering further advice, answering questions, and helping them move closer to their dream kitchen. • Ensure the sales area is always stocked, well-presented, attractively merchandised, and correctly priced. • Build strong relationships with your team and other departments, contributing to a collaborative, inclusive working environment. • Stay knowledgeable about in-store promotions, delivery options, product features, and benefits to better assist and inspire customers.
As Sales Co-worker you are or have: • Proven experience in a sales or customer service role, ideally within the furniture, colour consulting or high-value items retail industry. As a Sales Co-worker in the Kitchen Planning team, you are or have: • A passion for home furnishings and a keen eye for quality, maintaining a strong level of product knowledge and a love for sharing the IKEA range with customers. • A strong customer-focused mindset, always striving to deliver a memorable and positive shopping experience. • An authentic approach to generating sales, paired with a professional, self-motivated approach towards achieving sales targets and KPIs. • Clear and concise communication skills, a keen eye for detail, and strong problem-solving abilities. • A ‘Togetherness’ mindset, with the ability to work autonomously while collaborating effectively with your team. • Proficient computer skills and a willingness to learn the technical aspects of the IKEA range and digital planning tools. • IT systems capability with an ability to learn about all technical aspects of the IKEA product range, tools, • and systems.
We need people like you!
At IKEA, work is so much more than a job. Come join us!
