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Ikea member of staff helping customers use touch screen
会见与理解顾客

Self Serve Co-Worker

申请
  • Coquitlam, British Columbia, Canada
  • 销售和商业
  • Contract

职位描述

  • 职位 ID: 310824

  • 发布日期: 10/10/2025

    • What you'll need to have

    • You have amazing attention for details and can effortlessly juggle multiple competing priorities while keeping a smile on your face
    • Your customer service skills are top notch – you can assess a customer’s needs quickly and sell them a solution, providing all sorts of support to aid them in their buying decision
    • You are a total people-person and can strike up a conversation easily
    • You have an obvious passion for IKEA products and design, as well as our Sustainability commitment
    • You have about 6-month work experience in a high-volume sales or customer service environment
    • You are totally cool with working in a physically demanding, fast-paced, environment (where you may have to lift heavy items that weigh up to 50 lbs. at any given time)

    A day in your life with us

    • Be an IKEA Ambassador by understanding that you impact the customer experience by offering home furnishing solutions and answering questions relates to customers home furnishing needs.
    • Generally, help our customers find their way around the store, so they can get what they need.
    • Responsible for ensuring recovered product is put away properly, that your area is stocked and presentable visually, and that all shelf labels are clear and accurate
    • Identify customer needs by asking insightful questions and advise them on the best solutions for their homes
    • Stay current and knowledgeable about in-store specials, delivery options, product features and benefits
    • Support your team with additional duties, as required

    About this work area

    At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We’re a bunch of people who are truly passionate about people!





    WHY YOU WILL LOVE US

    Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a job should be so much more than a job. That’s why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker development. In addition, we offer a comprehensive Total Rewards package to all co-workers including:
    • Wellness days (in addition to your vacation days!)
    Extended health, dental, and vision coverage (for you and your family)
    • RRSP with IKEA contribution matching options
    • Eligibility for our annual IKEA bonus incentive plan
    • Flexible spending account
    • Life insurance
    • Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
    • Parental leave
    • Bereavement leave
    • Employee assistance program (that helps you support your mental, physical, and financial wellbeing)
    The starting rate/salary for this position is $ 20.38

    P.S. In the IKEA world, this position is officially referred to as Self-Serve Co-Worker

    Please note: This position requires the submission of a satisfactory criminal record check. A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.
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