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会见与理解顾客

Restaurant Manager, IKEA Cheras, (Full Time)

申请
Kuala Lumpur, Malaysia 饮食与餐馆 全职
位置

职位描述

职位 ID: REF5614L

发布日期: 19/11/2024

Company description

The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.

We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.

We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.


Job description

About the job
My areas of responsibility is the IKEA Restaurant sales areas, guest areas (including the co-worker restaurant), dish washing facility. I work together with my team and other colleagues in the IKEA Food management team from where I lead and manage my area to fulfil the purpose of our function by building business and people together. I strive to make people smile while providing irresistible food offers in a welcoming atmosphere that gives our guests a good reason to return again and again.

Your assignment

  • I lead by example and am a good ambassador for the IKEA store in all contact with our guests, and I give them a good reason to return again and again.
  • I empower and encourage my team to take immediate action to meet the needs of guests and give input on how to continuously improve our meeting with them.
  • Together with my colleagues and manager I contribute actively in the development and implementation of a clear IKEA Food action plan for my store using the store business plan and country business plan.
  • I work to maximise commerciality in order to grow sales as well as the conversion rate and average cheque. By doing this I increase profitability according to the goals in my area.
  • I work actively to make the IKEA store successful and high performing, today and tomorrow.
  • I take an active role in the IKEA Food management team and work cross-functionally utilizing the competence of my colleagues in other parts of the store as well as other IKEA stores in my country.
  • I develop and share good ideas and implement best-practice solutions.

Qualification

• Broad knowledge and experience in leading and developing a team in Restaurant or Kitchen Management.

• Advanced knowledge of food production and food safety.

• Must have experience in implementing HACCP standards or a higher food safety standard.

• Decision-making and problem-solving abilities with the drive to make things happen.

• Possesses strong analytical and planning skill. Have decision-making and problem-solving ability.

• Communicates well with others and can influence and cooperate with different functions.

• Ability to see how IKEA Food contributes to increasing the overall performance of an IKEA store.


More Information

Please apply by 26-November-2024.

申请