At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.
We are guided by our cultures & values, creating a great place to work. We stand for equality, diversity and inclusion. We care about people & planet and promote health & wellbeing. We nurture your development and provide career opportunities to unlock your potential.
What you need to know
Additional Information: • This role is Permanent, Full-time 76hrs/fortnight • The internal job title is Shopkeeper • The availability required for this role is 8:30am to 5:30pm, weekdays and alternating weekends. • This role is based in IKEA Planning Studio, inside the HomeCo. Belrose Shopping Centre, NSW 2085.
About this work area
We are looking for a commercially driven and customer-focused person to lead the performance, development, and growth of our custom-made kitchens, appliances, and specialised kitchen products across in our Plan and Order Point in Belrose, Sydney.
• In this role, you will drive our kitchen sales agenda, strengthen range competence, and ensure our offer continues to meet customer needs while delivering strong commercial results. • Managing the range of custom-made kitchens, appliances, and unique kitchen articles. • Driving the kitchen sales program in line with country goals and action plans. • Providing range expertise across the matrix structure to support the commercial calendar and agenda. • Analysing current and future trends to identify and optimise commercial opportunities. • Conducting competitor analysis and delivering recommendations to support business objectives. • Forecasting sales and reporting on key performance metrics and results. • Partnering with media and sales channels to drive customer visitation and purchasing frequency. • Facilitating learning and development through training programs, workshops, coaching, and on-the-job mentoring.
As Shopkeeper you are or have: • Commercially minded and a proven track record in driving results, with a strong customer focus. • Proven experience working in a fast-paced retail/commercial environment. • Demonstrated experience in a customer-led business, delivering a positive end-to-end experience. • Skilled in active selling by understanding customer needs and recommending relevant solutions. • Genuine interest in people’s everyday life at home and home furnishing. • Adaptable and flexible, with a positive approach to change. • Able to work effectively both independently and as part of a collaborative team. • Confident decision-maker who takes initiative and acts with accountability.
We need people like you
At IKEA, work is so much more than a job. Come join us!
