Skip to main content
Ikea member of staff helping customers use touch screen
会见与理解顾客

Customer Services Co-worker (Carrickmines)

申请
  • Carrickmines, Dublin, Ireland
  • 顾客关系
  • 全职

职位描述

  • 职位 ID: 313130

  • 发布日期: 28/10/2025



    • Are you passionate about providing exceptional customer service? IKEA Carrickmines is looking for enthusiastic and friendly Customer Service Assistants to join the team! In this dynamic role, no two days will be the same as you assist customers across our Order & Collection Point. You could be handling returns, assisting customers with IKEA’s services or processing payments at the checkouts. If you thrive in a fast-paced environment and love helping people, we want to hear from you.

    WHAT WE OFFER

    • Competitive hourly rate of €15.25 per hour.
    • 39 hours 5 days over 7 including evenings and weekends.
    • 16 hours 4 days over 7 including evenings and weekends.
    • We can discuss flexibility to match your life and our business needs during the interview.

    WHAT YOU'LL NEED TO HAVE

    • You prefer to take initiative, are adept at juggling several responsibilities at once, and value teamwork while also being able to complete assignments without direct supervision.
    • You have a customer first mindset, where you make the customer feel valued and supported in everything you do.
    • You are computer literate and able to work with technology.
    • The confidence to maintain composure and patience when dealing with a variety of customers and complex complaints.


    WHAT YOU'LL BE DOING DAY TO DAY

    • You will use your knowledge, resilience and problem-solving skills to resolve customer complaints, dealing positively and quickly with any issues raised.
    • You ensure accurate handling of all returned products, highlighting and escalating any product issues immediately.
    • Supporting customers experiencing difficulties in product assembly and where needed be able to order and exchange spare parts.
    • You have the knowledge, and desire to make customer payment easy. Using the till to accurately register products and register payment from customers according to given routines and processing returns at the returns desk.



    RECRUITMENT PROCESS INFORMATION

    Let us know if you require any adjustments to be made during the interview process as soon as possible.

    • Please attach an updated CV with your application so we can get to know you better.
    • Shortlisted candidates will be invited by email to attend a face-to- face interview.

    We understand not everyone will be successful, but we promise to keep you informed either way.

    For any advice or support, email gemma.hewitt@Ingka.ikea.com and I will be happy to help!












申请

相似职位

查看我们提供的所有机会