For this role we believe you have a strong experience in working with food operations, commercial kitchens or similar and delivering results and a significant experience in leading and influencing co-workers. Further, you have experience from retail, preferably food sector.
• Broad knowledge of operational management such as in store logistics, inventory, production, serving and sustainability. • Good knowledge of project and change management methods and tools as well as stakeholder management. • Broad knowledge of the multichannel reality and online customer behaviours. • Broad knowledge of operational plans and goals as well as follow up on KPIs. • Broad knowledge of food trends that influence customers’ needs and demands in the market. • Broad knowledge of how consumer acts, feels and behaves in a retail environment to apply the insights in the food experience design in all touch points. • Good leadership capabilities including ability to lead peers and stakeholders while communicating in an inspirational way with IKEA tone of voice. • Strong analytical skills with ability to prioritise relevant operational data and make decisions with speed and simplicity. • Ability to follow up and measure performance of output and capture learnings to improve planning and performance moving forward. • Ability to work with systems and digital tools.
Your responsibilities
In the role as Country Food Operations Leader, you are responsible for leading the food operational excellence and ensuring a commercial food experience that is safe, people and planet positive, healthy and delicious, affordable and convenient, human and joyful, with a Swedish touch. You are also responsible for strengthening food operational systems through administrative tasks, food operational competence and leading activities to address key gaps of food quality and operational effectiveness and efficiency.
You will: • Coach, and re-direct where necessary, the units to drive food operational excellence – in-store logistics, food production, waste management, meeting the customer, equipment and sustainable operations. • Ensure that food operations are compliant with IKEA standards and local legal demands. • Be responsible for monitoring units in order to identify and optimise food operational needs and requirements. • Ensure all the administrative tasks are completed timely and shared with the proper stakeholders. • Be responsible for developing and implementing common operational framework, standards, plans, WoW (way of working), tools and KPI’s to deliver to the business goals. • Contribute to food business financial results through monitoring the performance, identifying gaps and proposing and initiating improvements. • Contribute insight and ideas to the market business plan as an integrated commercial partner. • Ensure correct operational process to secure food product availability, food stock management, food quality and to minimize food waste. • Ensure up to date, appropriate and sustainable equipment and facilities. • Contribute to the development of market specific range operational needs and requirements in line with IKEA range strategy, requirements and processes. • Plan, conduct and follow-up operational performance review as well as act upon them e.g. lead information and escalation process to ensure performance excellence throughout the year. • Train co-workers in new food production, serving techniques and tools as well as ways of working. • Contribute with knowledge transfer and information sharing to, and between, the units. • Act as a member of the food team and proactively contribute to food plan/output in order to deliver to the common objectives and goals. • Actively cooperate with all key stakeholders within commercial and beyond to secure integration, common focus and to maximize impact • Be an active player in working on sustainability within food (sourcing of local ingredients, circularity in production, usage of sustainable materials and services). • Be an active player in driving an open and sharing climate, be a role model of the IKEA values and contribute to the transformation of IKEA.
In this role you will report to Country Food Operations Manager
WE CARE FOR PEOPLE
At IKEA we cultivate an inclusive work environment where everyone feels welcomed, accepted, respected, acknowledged for its uniqueness and where we work together in a supportive climate regardless age, gender, religion, sexual orientation, pregnancy and ability.
