System Analyst D365 F&O Developer | Retail | IKEA RSO Jebel Ali

Job Requisition ID: 172884 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the role

System analyst will play a crucial role in the design, development, implementation, configuration, upgrades, support and maintenance of Microsoft NAV/BC/D365 (F&O) solutions within existing and new expansion stores, with close coordination with digital & IT team, functional heads and business users. 

With emphasis on implementing various Software Solutions, Service Packs & Hot Fixes and various IT tools for the IKEA stores within the UAE, Qatar, Egypt and Oman with clearly defined business process & working methods that are in line within the IKEA concept & Al-Futtaim Group’ framework and guidelines.

What you will do

• Plan and execute upgrade and data migration from legacy systems to D365, ensuring quality and data integrity throughout migration process while managing data governance and security policies
• Collaborate with functional head to understand business needs and translate into function requirements, documenting functional specifications, and technical design documents, developing and customizing applications to meet business needs
• Ensure on time, quality, and cost-effective design , development & delivery of all functional MS NAV/BC/D365 projects and enhancement activities within the guidelines of the project methodology.
• Identify opportunities to streamline business processes and improve system efficiencies, recommend, and implement process changes to optimize functionalities in line with Al-Futtaim group and IKEA principal guidelines
• Provide ongoing support and troubleshooting issues, administering SQL databases to ensure there is continuous performance Tuning, using Performance Monitor, and other related monitoring/ troubleshooting tools

Required skills to be successful

• System design and architecture
• Business analysis and requirements gathering
• Application development and deployment
• Excellent communication skills
• Strong interpersonal and stakeholder management skills
• Analytical and problem-solving ability
• Cross-functional collaboration and teamwork

What equips you for the role

• Graduate in Computer Science, Information Technology, or similar discipline with 7+ years’ experience
• in business analysis, system design & development, and implementation of ERP within retail industry
• Strong understanding of the Microsoft Dynamics 365 solution and/or NAV/Business central, Azure DevOps or other CI/CD tools
• Sound knowledge of SQL DB administration and programming
• Should be proficient in programming languages like C/AL, AL, X++, C# etc.
• Certification in D365 and knowledge of software development methodologies would be an added advantage

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Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

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