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会见与理解顾客

Business Navigation & Operations Manager - IKEA Giheung

申请
  • Gyeonggi-Do Yongin-Si, Gyeonggido, South Korea
  • 商业与消费者 洞察与分析
  • 全职

职位描述

  • 职位 ID: 295157

  • 发布日期: 10/06/2025

    • A day in your life with us

    In this role your responsibilities will include but are not limited to:

    • Lead the store Business Plan process together with the market manager and management team and proactively working with local market data to understand people’s life at home and our customers experience in our different touch points to provide relevant insight.
    • Drive and coordinate the financial business planning process and secure that the financial dimensions are aligned with the unit challenges and priorities while involving and creating commitment among stakeholders when setting goals.
    • Together with the commercial team identify commercial opportunities and promote the use of business case thinking when evaluating and acting on these.
    • Having the full understanding of the Profit & Loss for the store and steer actions to provide a store in shape as new, reducing costs and considering all impact on the P&L. Follow up the result and create forecasts and (if needed) activate scenario plans.
    • Optimise and develop the store results and performance continuously by implementing best practices, using close the gap to identify opportunities and follow-up benchmarks KPIs.
    • Provide relevant, user-friendly business information, promoting standardised reporting and securing competence in the organisation to allow for analysis and understanding of performance to make optimal business decisions.
    • Secure that all investments are done with a proper analysis or business ROI considering all aspect of the different projects
    • Lead and develop leaders and teams in the areas of responsibility of the BNO function. Identify and develop talents and secure succession planning.
    • Provide a safe, secure and compliant environment for our customers, suppliers and co-workers.
    • Secure implementation of relevant rules and guidelines in the areas of Risk and compliance, cash administration routines, accounting rules etc.
    • I am seen by co-workers in all functions as an approachable, trustworthy and knowledgeable speaking partner who leads by example and taking a multidimensional approach to steering the business.

    Who you are

    • Degree in Business/Finance/Economics or related field preferred.
    • High level of proficiency in Microsoft Office applications.
    • Ability to influence across all levels of the organization
    • Stakeholder management: very good knowledge of how to identify and involve relevant stakeholders in a project, process or question to make things happen.

    About this work area

    In this role you will report to the Market Manager and the role is located in Giheung, South Korea. As our store operates 7 days per week, you must have the availability to work a rotating schedule with a mix of day and evening shifts. You also have the availability to work alternating weekend shifts (both Saturday and Sunday).

    Questions and support? Let's connect!

    For internals, please have dialog with your line manager before apply jobs. We will contact to your line manager to ask your references as part of the process.

    We appreciate your application. Kindly submit your application as soon as possible. Regardless closing date of this job post, interview is going to proceed sequentially

    Due to the tight timeline, invitations to interviews will most likely be sent out with short notice and we truly appreciate your cooperation & understanding for this. Some interviews may be conducted over phone or Video - Microsoft TEAMS (To reduce travel).

    If you have questions regarding recruitment process, please contact to Rosie Han (rosie.han@ingka.ikea.com)

    국가 보훈 및 장애 여부

    * 보훈 대상자이실 경우 “취업지원 대상자 증명서”를 첨부해주세요. * 장애여부가 있다면 “장애인등록 증명서”를 첨부해주세요. (*해당 정보는 직무 적합도를 판단하기 위해서 사용합니다. 이케아 코리아는 장애인 채용에 열려있습니다.).
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