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会见与理解顾客

Commercial Activity Specialist (Temp, 1year) - IKEA Goyang

申请
  • Goyang-Si, Gyeonggido, South Korea
  • 营销与沟通

职位描述

  • 职位 ID: 366716

  • 发布日期: 15/09/2026

    • Who you are

    • You have previous experience in a customer-oriented or retail environment.
    • You enjoy working in a fast-paced and ever-changing environment.
    • You have a genuine interest in home furnishing and people’s everyday life at home.
    • You are business-minded and passionate about selling, achieving goals and creating the best possible experience for IKEA customers.
    • You understand your local market, competitors and customer needs.
    • You are comfortable working with sales figures, sales targets and basic analysis.
    • You have good computer skills, including Excel.
    • You are organized and able to manage several activities in parallel.
    • You take initiative, act with a sense of urgency and turn opportunities into action.
    • You share IKEA’s values and enjoy working together with others.
    • You are flexible, solution-oriented and always looking for better ways of working.
    • You have a clear ability to meet and exceed customer expectations and contribute to increased sales.
    • You are fluent in English and able to confidently deliver presentations and communicate effectively with both internal and external stakeholders.

    Your responsibilities

    • Lead the implementation of the commercial calendar and the store activity plan.
    • Ensure that commercial activities are implemented efficiently and with high quality across the store and online.
    • Contribute to planning and executing activities that increase traffic, customer engagement and sales.
    • Use your knowledge of the IKEA product range, services, national priorities, local market and competitors to support commercial planning.
    • Act quickly on commercial opportunities, including product availability, overstock, out-of-stock situations and customer feedback.
    • Analyse the performance of activities and use insights to improve future planning and execution.
    • Understand how your activities influence the store’s financial results and focus on the areas you can impact.
    • Create content for and maintain the local IKEA website.
    • Ensure that all communication reflects IKEA’s brand values, tone of voice and visual identity.
    • Collaborate with the commercial team and align with the Service Office Marketing team to ensure consistent communication across channels.
    • Contribute to IKEA’s social and environmental commitments through relevant and sustainable commercial activities.
    • Apply IKEA ways of working, including Selling the IKEA Way and Pricing the IKEA Way.

    Our team within IKEA

    • The Commercial Activity team is part of the Commercial function in the IKEA store and works closely with colleagues across the business to create an enjoyable, convenient and successful shopping experience.
    • Together, we use our knowledge of the IKEA product range, local customers, market conditions and store performance to create relevant activities that attract more visitors, encourage customers to return and contribute to long-term profitability.
    • We work collaboratively, with energy and a strong sense of urgency, to bring the IKEA offer to life in the store and online.

    Questions and support? Let's connect!

    For internals, please have a conversation with your line manager before applying. As part of the recruitment process, we will contact your line manager to request a reference. Please note that we cannot proceed with your application without a completed reference form from your line manager. If you have previously worked at IKEA, you must disclose this in your application. We may also contact your former IKEA organization for a reference.

    note that interviews will be conducted on a rolling basis, and the recruitment process may close earlier than the stated deadline if a suitable candidate is found.

    If you have questions regarding recruitment process, please contact to anna.lee2@ingka.ikea.com.

    채용 시 참고사항

    *이케아 매장은 스케줄 근무제로 운영되며, 주말 및 법정 공휴일 근무가 포함됩니다.
    *서류전형에 합격한 후보자에게는 이메일로 인터뷰 일정 조율이 진행됩니다.
    지원 후, 이메일을 잘 확인 해 주세요.

    당사는 「국가유공자 등 예우 및 지원에 관한 법률」 및 「장애인고용촉진 및 직업재활법」에 따라 보훈 대상자와 장애인에게 채용 전형에서 우대 혜택을 제공합니다. 관련 법령에 따른 대상자는 지원 시 해당 사항을 기재해 주시기 바랍니다.
    최종 합격하여 채용이 결정된 경우 근로관계 개시일부터 3개월의 시용기간은 수습기간을 의미)시용기간이 진행됩니다. 다만, 1회에 한해 3개월 이내에서 연장될 수 있습니다.

    서류 반환 정책
    본 고지는 『채용절차의 공정화에 관한 법률』 제11조 제6항에 따른 것입니다.

    당사 채용에 응시한 구직자 중 최종합격이 되지 못한 구직자는 『채용절차의 공정화에 관한 법률』에 따라 제출한 채용서류의 반환을 청구할 수 있음을 알려 드립니다. 다만, 홈페이지 또는 전자우편으로 제출된 경우나 구직자가 당사의 요구 없이 자발적으로 제출한 경우에는 그러하지 아니하며, 천재지변이나 그 밖에 당사에게 책임 없는 사유로 채용서류가 멸실된 경우에는 반환한 것으로 봅니다.

    채용서류 반환 청구를 하는 구직자는 채용서류 반환청구서[채용절차의 공정화에 관한 법률 시행규칙 별지 제3호 서식]를 작성하여 당사 이메일 recruit.ikea.kr@ingka.ikea.com로 제출하면, 제출이 확인된 날로부터 14일 이내에 지정한 주소지로 등기우편을 통하여 발송해 드립니다. 이 경우 등기우편요금은 수신자 부담으로 하게 되오니 유념하시기 바랍니다.

    당사는 구직자의 반환 청구에 대비하여 채용 여부가 확정된 날로부터 180일간 구직자가 제출한 채용서류 원본을 보관하게 되며, 그때까지 채용서류의 반환을 청구하지 아니할 경우에는 『개인정보 보호법』에 따라 지체 없이 채용서류 일체를 파기할 예정입니다.
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