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生产与供应链

Fulfilment Manager - IKEA Giheung

申请
  • Gyeonggi-Do Yongin-Si, Gyeonggido, South Korea
  • 物流与供应链
  • 全职

职位描述

  • 职位 ID: 295169

  • 发布日期: 10/06/2025

    • Who you are

    • Proven ability to inspire and engage others as well as record of strategic leadership in a changing environment.
    • Proven record of communicating confidently and clearly and experience of working through others, set priorities, delegate responsibility, and give open and honest feedback.
    • Experience of working as a management team member with proven ability to make a difference by positively influencing the business directly as well as through good collaboration
    • Analytical skills to understand budget, cost and key performance measurements used to plan, follow up and steer the business and proven record of meeting agreed budgets and goals.
    • University degree (Economics, Logistics, Supply Chain Management) or relevant experience and proven performance in logistics/commercial/supply chain management
    • 3-5 years working experience in a management position (preferable in distribution, retail, logistics or similar)
    • Fluent in English, both written and verbal

    A day in your life with us

    In this role your responsibilities will include but are not limited to:

    • Responsible for leading, coaching, developing, and inspiring a high performing fulfilment team within the CMP by working closely with the CMP Commercial team and/or Unit Management team, including communication, flexibility, performance culture, competence development, succession planning, maintaining a work environment which supports equality, diversity and inclusion and well-being.
    • Secure a high customer and co-worker satisfaction at lowest possible cost in an omnichannel scope for good availability, sustainability, and customer order fulfilment, by actively working with Happy Customer Score, IKEA Brand Capital, iShare survey and Review results.
    • Accountable for securing excellence in fulfilment operations with focus on retail foundation, services execution, quality, and productivity improvements as well as cost optimization, in line with Country Customer Fulfilment Business Plan and Commercial Direction.
    • Accountable to create a safe and secure working environment and securing compliance to the relevant Standard Operating Procedures through implementation of new operational processes, technologies, and ways of working.
    • Accountable for driving the Customer Fulfilment part of the unit commercial and growth agenda.



    We’re the team behind the scenes that make the IKEA products available to the many people. As a diverse mix of co-workers we use our supply process expertise to balance range and space capacity with forecasting and ordering to provide customers with high availability while minimizing costs. If you’ve wonder who’s responsible for finding effective and efficient ways of picking up the products for our customers, that’s us. We’re passionate about working together to improve the customer experience at IKEA!

    Apply now!

    In this role you will report to the Market Manager and the role is located in Giheung, South Korea. As our store operates 7 days per week, you must have the availability to work a rotating schedule with a mix of day and evening shifts. You also have the availability to work alternating weekend shifts (both Saturday and Sunday).
    We welcome applications from all backgrounds and abilities. Please note that our selection process may close once we find the right candidate, so don't delay in applying! If you have questions regarding the recruitment, please contact Recruitment Delivery Manager, Rosie Han at rosie.han@ingka.ikea.com

    This job is not supported with International relocation support.




申请

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