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生产与供应链

Fulfilment Operations Team Leader - IKEA Goyang

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  • Goyang-Si, Gyeonggido, South Korea
  • 物流与供应链
  • 全职

职位描述

  • 职位 ID: 302462

  • 发布日期: 11/08/2025

    • Who you are

    • Has a strong interest in home furnishing, life at home, and the IKEA product range.
    • Is passionate about developing people, talent, and team performance.
    • Thrives in logistics and enjoys working in a fast-paced, constantly changing retail environment.
    • Understands budget, cost, and KPIs, and can use them to plan, monitor, and steer the business effectively.
    • Possesses strong analytical, numerical, and problem-solving skills, with the ability to create efficient and cost-effective operations.
    • Is familiar with IKEA manuals (In-store Logistics the IKEA Way), the IKEA Code of Conduct, and health, safety, and security regulations.
    • Holds valid forklift operator certification, with knowledge of safe and efficient driving methods.
    • Demonstrates strong leadership — delivering results while learning and improving, building trust, and communicating clearly in diverse situations.
    • Can complete tasks within deadlines despite limited resources, while motivating and engaging team members in dynamic and challenging environments.
    • Communicates business updates positively, persuades effectively, and drives continuous improvement.

    Your responsibilities

    • Work closely with the Goods Flow team to manage short-term store capacity, balancing inbound and outbound volumes by optimizing space, equipment, and workforce.
    • Lead and motivate goods flow co-workers to secure high goods availability and customer order fulfilment at the lowest possible cost.
    • Recruit, retain, and develop a diverse and competent Fulfilment Operations Team, ensuring succession planning.
    • Promote IKEA’s commitment to sustainability by taking actions that reduce environmental impact while supporting long-term profitability.
    • Live IKEA values, fostering a strong culture that inspires exceptional team performance.
    • Ensure compliance with the IKEA Code of Conduct, internal regulations, and local health, safety, security, and environmental laws.
    • Provide input to and implement the logistics action plan in inbound and/or outbound processes.
    • Share knowledge of efficient operations and health & safety principles to develop colleagues and business partners.
    • Ensure high-quality, accurate daily operations to secure excellent product availability and stock accuracy for customers.
    • Support the IKEA Value Chain goals by executing processes in line with global and local agreements with Transport Service Providers.

    About this work area

    We’re the team behind the scenes that make the IKEA products available to the many people. As a diverse mix of co-workers we use our supply process expertise to balance range and space capacity with forecasting and ordering to provide customers with high availability while minimizing costs. If you’ve wonder who’s responsible for finding effective and efficient ways of picking up the products for our customers, that’s us. We’re passionate about working together to improve the customer experience at IKEA!

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    If you have questions regarding recruitment process, please contact to

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