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会见与理解顾客

Multi-Skilling Team Leader (1year Temporary) - IKEA Goyang

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  • Goyang-Si, Gyeonggido, South Korea
  • 销售和商业
  • 全职

职位描述

  • 职位 ID: 319815

  • 发布日期: 27/11/2025

    • Who you are

    •You are a leader who thrives in a dynamic, fast-paced retail environment and understands how to steer both people and operations with clarity and purpose.
    •You are motivated by developing others, improving efficiency, and ensuring that coworker skills match business needs.
    • Work closely with the Multi-skilling Manager to align on scopes, priorities, and ways of working
    • Drive a structured Skill-Up Roadmap (Level A–C) to develop cross-functional competencies
    • Support daily operations across multiple functions and secure high execution standards
    • Ensure your team delivers excellent customer service and contributes to a strong customer experience
    • Allocate resources dynamically based on daily, weekly, and seasonal business needs
    • Strengthen commercial results by connecting customer needs with operational readiness
    • Build a team that is flexible, proactive, and confident in solving problems across the store
    • Monitor sales, productivity, and add-on performance, taking quick action where needed
    • Secure smooth collaboration between functions by enabling three-function rotation per coworker each day

    A day in your life with us

    • Hands-on experience working across multiple functions within the store, with a strong understanding of how different functions operate and connect
    • Thrives in a fast-paced, hands-on retail environment and brings strong resilience when working under pressure
    • Shows curiosity, learning agility, and a true growth mindset
    • Demonstrates strong organizational skills and the ability to manage time and priorities effectively
    • Acts with a high sense of urgency, making sound decisions even in dynamic situations
    • Understands customers’ individual needs and contributes to delivering an excellent customer experience
    • Can collect, analyze, and integrate data to support problem-solving and decision-making
    • Embraces change, challenges, and continuous improvement
    • Collaborates and communicates effectively with other teams to secure smooth daily operations
    • Communicates in English at a functional level for cooperation, reporting, and cross-unit discussions

    Together as a team

    We meet our customers everywhere — in-store, online, through services, and beyond.
    As a Multi-skilling Team, we maximize efficiency by filling peak times, supporting critical functions, and ensuring a seamless customer experience and maximize sales.
    We grow together by learning multiple roles, understanding the business more broadly, and supporting each other across functions.
    Together with thousands of coworkers worldwide, we contribute to the success of the IKEA Concept — helping millions of customers create a better everyday life.

    Questions and support? Let's connect!

    For internals, please have dialog with your line manager before apply jobs. We will contact to your line manager to ask your references as part of the process.

    If you have questions regarding recruitment process, please contact to

    채용 시 참고사항

    최종 합격하여 채용이 결정된 경우 근로관계 개시일부터 3개월의 *시용기간이 진행됩니다. 다만, 1회에 한해 3개월 이내에서 연장될 수 있습니다. *(*시용기간은 수습기간을 의미)

    서류 반환 정책

    * 본 고지는 『채용절차의 공정화에 관한 법률』 제11조 제6항에 따른 것입니다.
    * 당사 채용에 응시한 구직자 중 최종합격이 되지 못한 구직자는 『채용절차의 공정화에 관한 법률』에 따라 제출한 채용서류의 반환을 청구할 수 있음을 알려 드립니다. 다만, 홈페이지 또는 전자우편으로 제출된 경우나 구직자가 당사의 요구 없이 자발적으로 제출한 경우에는 그러하지 아니하며, 천재지변이나 그 밖에 당사에게 책임 없는 사유로 채용서류가 멸실된 경우에는 반환한 것으로 봅니다.
    * 채용서류 반환 청구를 하는 구직자는 채용서류 반환청구서[채용절차의 공정화에 관한 법률 시행규칙 별지 제3호 서식]를 작성하여 당사 이메일 recruit.ikea.kr@ingka.ikea.com 로 제출하면, 제출이 확인된 날로부터 14일 이내에 지정한 주소지로 등기우편을 통하여 발송해 드립니다. 이 경우 등기우편요금은 수신자 부담으로 하게 되오니 유념하시기 바랍니다.
    * 당사는 구직자의 반환 청구에 대비하여 채용 여부가 확정된 날로부터 180일간 구직자가 제출한 채용서류 원본을 보관하게 되며, 그때까지 채용서류의 반환을 청구하지 아니할 경우에는 『개인정보 보호법』에 따라 지체 없이 채용서류 일체를 파기할 예정입니다
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