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会见与理解顾客

Sales Manager (Showroom) - IKEA Giheung

申请
  • Gyeonggi-Do Yongin-Si, Gyeonggido, South Korea
  • 销售和商业
  • 全职

职位描述

  • 职位 ID: 311116

  • 发布日期: 01/10/2025

    • Who you are

    We are looking for Sales Manager (Showroom) for our IKEA Giheung. This role is critical in driving additional growth as a VAPS market, supporting our overall growth ambition with agility and strengthening functional ownership. With this change, IKEA Giheung will operate with 2 Sales Managers – one overseeing the Showroom and other the Market hall. The Sales Manager (Showroom) will also report directly to the Market Manager and be a key member of the Market Store Team (MST).

    • Understanding how to create business in the IKEA omnichannel retail environment.
    • A proven record of strong and successful leadership.
    • Skilled in creating a high commercial performance.
    • Understand and actively use all IKEA manuals; build your competence based on the manuals
    • Proficient in Selling the IKEA way and Pricing the IKEA way.
    • Understand the business plan process in the store.
    • Analytical and numerical skills.
    • Sales steering and how to work with layout as commercial tool.
    • Understand the local market and competition and what this means for pricing.
    • Understand life at home in your Primary market Area.
    • Ability to set budgets, implement action plans and follow up goals.

    Your responsibilities

    • Secure a consistent, seamless positive customer experience through all channels by ensuring that your department is always striving to fulfil the three IKEA customer motivators: "Is it worth it?", "Can I trust IKEA", "Is there something for me?
    • Ensure your shopkeepers have the right number of co-workers in the right place at the right time to run their shops successfully and ensure their co-workers are ready and available to serve customers and help them buy.
    • Deliver and lead the commercial action plan for your area of responsibility; taking input from the team and the matrix manager to ensure the department supports the achievement of the agreed goals for the country, maximizes sales and generates sustained long-term profitability.
    • Secure successful implementation of country priorities and the sharing and implementing of good solutions.
    • Ensure your shopkeepers understand the omnichannel retail environment they are working in and know how to use this in the best and most commercial way for different customers.
    • Analyse the qualitative performance of your store using IKEA research tools to improve the IKEA mechanical sales system and easy buying process through all channels.
    • Know your local market potential and work with your team and other functions to ensure your store is locally relevant throughout the different sales channels.
    • Follow up your financial goals, KPIs and costs, and take action on deviations. Motivate and develop team members by agreeing clear goals, expectations and conducting follow-ups.
    • Secure competent and high-performing teams and leaders who inspire and empower every co-worker to recognize and understand their contribution. Identify and develop the many talents within the department to secure succession planning.
    • Understand the IKEA social and environmental commitments and know how you can contribute to sustainability.

    About this work area

    We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!

    Apply now!

    For internals, please have a conversation with your line manager before applying. Please note that interviews will be conducted on a rolling basis, and the recruitment process may close earlier than the stated deadline if a suitable candidate is found. If you have questions regarding recruitment process, please contact to Ellen.lee@ingka.ikea.com.

    채용 시 참고사항

    최종 합격하여 채용이 결정된 경우 근로관계 개시일부터 3개월의 *시용기간이 진행됩니다. 다만, 1회에 한해 3개월 이내에서 연장될 수 있습니다. *(*시용기간은 수습기간을 의미)

    서류 반환 정책

    * 본 고지는 『채용절차의 공정화에 관한 법률』 제11조 제6항에 따른 것입니다.
    * 당사 채용에 응시한 구직자 중 최종합격이 되지 못한 구직자는 『채용절차의 공정화에 관한 법률』에 따라 제출한 채용서류의 반환을 청구할 수 있음을 알려 드립니다. 다만, 홈페이지 또는 전자우편으로 제출된 경우나 구직자가 당사의 요구 없이 자발적으로 제출한 경우에는 그러하지 아니하며, 천재지변이나 그 밖에 당사에게 책임 없는 사유로 채용서류가 멸실된 경우에는 반환한 것으로 봅니다.
    * 채용서류 반환 청구를 하는 구직자는 채용서류 반환청구서[채용절차의 공정화에 관한 법률 시행규칙 별지 제3호 서식]를 작성하여 당사 이메일 recruit.ikea.kr@ingka.ikea.com 로 제출하면, 제출이 확인된 날로부터 14일 이내에 지정한 주소지로 등기우편을 통하여 발송해 드립니다. 이 경우 등기우편요금은 수신자 부담으로 하게 되오니 유념하시기 바랍니다.
    * 당사는 구직자의 반환 청구에 대비하여 채용 여부가 확정된 날로부터 180일간 구직자가 제출한 채용서류 원본을 보관하게 되며, 그때까지 채용서류의 반환을 청구하지 아니할 경우에는 『개인정보 보호법』에 따라 지체 없이 채용서류 일체를 파기할 예정입니다
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