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Ikea member of staff helping customers use touch screen
会见与理解顾客

Sales Team Leader (1year Temporary) - IKEA Goyang

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  • Goyang-Si, South Korea
  • 销售和商业
  • 全职

职位描述

  • 职位 ID: 276723

  • 发布日期: 28/03/2025

    • Who you are
    '- You have a passion for selling, reaching your goals and getting the best for IKEA customers.
    - You have the IKEA values accurately reflect your own values.
    - You are understanding the competitors and your local market.
    - You have the right attitude and behavior to sell actively and help customers to buy.
    - You are understanding of customer behavior.
    - You are understanding and active use of the Selling the IKEA way and pricing the IKEA way manuals.
    - You have ability to make things happen by championing flexibility, speed and simplicity.
    - You have a considered decision-maker.
    - You have ability to take responsibility and delegate when necessary.
    - You are a good communicator who speaks to co-workers and customers in a friendly and engaged manner.
    - You have ability to numeracy and computer (Excel) literacy and analytical skills.
    - You have ability to lead business through people by demonstrating strong leadership capabilities.
    Your responsibilities
    '- Your working base is the shop floor where you lead by example every day, supporting, challenging and coaching co-workers.
    - Together with your team, you focus on putting the customer first in everything you do within the store shop.
    - Every customer must have a shopping experience that exceeds his or her expectations.
    - You take full responsibility for ensuring your shop is in excellent shape as new and fully stocked, and with the four merchandising basics in place at all times (priced, clean, well assembled and available).
    - Together with your shopkeeper, you take responsibility for your department goals and ensure your action plan is in place and communicated clearly to them. You follow up and take action accordingly by using proven solutions and good examples. You define your individual contribution and goals for delivering the department plan.
    - You are passionate about the IKEA products in your shop. You create a high level of knowledge about the products’ features and benefits, and share this with customers and your team.
    - You are proactive in finding opportunities and acting on them to maximize sales through understanding customers and the local market and keeping an eye on competition.
    - You act quickly on commercial opportunities; changing availability of products (overstock and out of stock) and customer feedback (10 most asked questions).
    - You and your team actively sales steer to your department’s top-selling products, prioritized products (e.g. overstock/övertag) and IKEA service products in order to maximize sales and long-term profitability
    About this work area
    We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!




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