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Ikea member of staff helping customers use touch screen
会见与理解顾客

Exchange and Returns Co-worker

申请
  • Dartmouth, Nova Scotia, Canada
  • 顾客关系
  • 兼职

职位描述

  • 职位 ID: 297268

  • 发布日期: 10/07/2025

    • Why we will love you

    • You enjoy helping people and solving problems with empathy and care.
    • You bring at least 6 months of customer service experience—retail, returns, or cashier experience is a bonus.
    • You’re detail-oriented, organized, and stay calm in busy environments.
    • You’re a great communicator who values teamwork and inclusion.
    • You’re comfortable using technology and learning new systems.
    • You’re able to lift up to 50 lbs and enjoy staying active on the job.

    A day in your life with us

    • Welcome customers and support them through returns and exchanges with fairness and understanding.
    • Process transactions accurately and follow all policies and procedures.
    • Help maintain accurate inventory by following returns routines.
    • Stay informed about products, promotions, and updates to better assist customers.
    • Collaborate with your team to create a positive and respectful work environment.

    Together as a team

    At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We’re a bunch of people who are truly passionate about people!





    Why you will love us

    Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a job should be so much more than a job. That’s why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker development. In addition, we offer a comprehensive Total Rewards package to all co-workers including:
    • Wellness days (in addition to your vacation days!)
    • Extended health, dental, and vision coverage (for you and your family)
    • RRSP with IKEA contribution matching options
    • Eligibility for our annual IKEA bonus incentive plan
    • Flexible spending account
    • Life insurance
    • Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
    • Parental leave
    • Bereavement leave
    • Employee assistance program (that helps you support your mental, physical, and financial wellbeing)

    P.S. In the IKEA world, this position is officially referred to as: Exchange and Returns Co-Worker
    The starting rate/ salary for this position is 20.15 CAD
申请

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