Quality Manager- Enabling Functions

Hej! We are IKEA!

One brand, a full value chain, and many, many people – that’s us in a nutshell.

Spread all over the world, we have a passion for home furnishing and an inspiring shared vision: to create a better everyday life for the many people.  We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible will be able to afford them.

The Inter IKEA Group is a part of Inter IKEA Systems B.V., owner of the IKEA Concept and worldwide IKEA franchisor.

IKEA Supply is responsible for securing that the product offer is produced and delivered to our customers. We lead the supply agenda across many functions and work together with all business areas, different business units, but also retail markets to secure customer availability in all markets and sales channels at lowest total cost.

IKEA Purchasing Services (US) Inc. in King of Prussia, PA is part of our Supply Area Americas region which also has an office in Mexico City, Mexico and Curitiba, Brazil, and is a subsidiary of the Inter IKEA Group.

About the Job

As a Quality Manager, you will create and lead the Quality direction in the Supply Area (SA) based upon the relevant IKEA directions, strategies, and matrix inputs and guided by our culture and values.  

About the Assignment

The Quality Manager will support the Business units in their daily work and verify compliance against relevant requirements, standards, and working methods.  They will inspire and empower teams and co-workers to perform to the best of their abilities and continuously develop in their assignments. 

 Among other things, you will:

• As an integral part of the Supply Area Management team, you lead the Planning and Execution Process (PEP) for Quality in the Supply Area, and you deliver to the Supply Area roadmap and associated assignments connected to Quality.
• Lead by example, inspire, and empower your team to perform to the best of their abilities and to ensure that the agreed goals are delivered
• Effectively and efficiently plan and allocate the quality resources within your team to ensure that the agreed tasks are completed in a timely and efficient manner
• Foster a proactive “can do” approach and actively drive the leadership and competence agenda within the Supply Area
• Secure the competences and competence development for the Quality functions, based on current and future business needs
• Constantly explore ways to simplify the ways of working, processes, frameworks, and tools to eliminate waste and make them more efficient and effective.
• Working closely with other Quality Managers in the Quality Manager’s matrix, to cooperate across the Supply Areas ensuring a consistent experience for all Business partners
• Collaborating with our IKEA stakeholders, Business Units, and partners, to proactively identify and implement synergies in Quality on a regional and global level
• Effectively utilizing your expertise to support the business teams and IKEA partners with Quality knowledge, coaching’s, and trainings in order to enable and develop business in the daily operation, thereby improving quality performance and preventing potential risks.

To be successful in this position, you have high energy to drive and delivery results and support success of others, be highly motivated in securing excellence and compliance in operations.

You also have the desire and drive to find common interests and agenda, to build trust and partnership to reach common goals and overall high curiosity with an innate desire to find better ways.

You understand IKEA business model and total cost approach in IKEA and have experience in leadership and people management.

You have a good business experience, knowledge of IKEA product requirements and IKEA Quality Compliance working methods.

You have a good understanding of Purchasing Development teams and suppliers daily operational activities and understand Quality systems and /or production processes.

This position is based in King of Prussia, PA, USA. 

Co-workers within IKEA Supply lead an exciting life! The mission is to develop business with suppliers in order to deliver IKEA products to our stores located around the world. The goal is to meet the price, quality and quantity expectations of our customers. In our Purchasing & Logistics Area we are working with suppliers within the whole Americas and have offices in King of Prussia, USA; Curitiba, Brazil and Mexico City, Mexico.

All your information will be kept confidential according to EEO guidelines.

At IKEA, we value diverse backgrounds, perspectives, and skills. We are committed to providing coworkers with a work environment free of discrimination and harassment. We encourage individualism and invite you to come join our team and be yourself with us! 

We are an Equal Employment Opportunity employer and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristic protected by law. All employment decisions are based on qualifications, merit and business need.  

Want to learn more about current opportunities? Come say Hej (hello in Swedish) here: www.inter.ikea.com/en/careers/work-with-us/index.html