职位 ID: 277861

发布日期: 11/02/2025

Our team within IKEA
At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

We are guided by our cultures & values, creating a great place to work.
We stand for equality, diversity and inclusion.
We care about people & planet and promote health & wellbeing.
We nurture your development and provide career opportunities to unlock your potential.
What you need to know
Working at IKEA has its benefits and rewards:
• 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
• 24/7 access to our Employee Assistance Program for health and wellbeing support
• 15% Co-worker discount
• Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
• Co-worker uniform provided
• Free Co-worker parking
• Digital Entertainment membership (thousands of discounts for dining, fun activities, shopping and travel across Australia & New Zealand)
• Bonus programme (where eligible)
• Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

Additional Information:
• This role is Permanent, Full-time, 76hrs/fortnight.
• This role requires availability to work Monday – Sunday, between 8:00am and 9:30pm.
• As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts. You also have the availability to work alternating weekend shifts (both Saturday and Sunday).
About this work area
As Circular Sales & Operations Specialist your responsibilities will include, but are not limited to:
• Ensure the AS-IS (second hand) shop, in-store and online platform is well-maintained to enhance customer experience and drive optimal sales through inspiring merchandising solutions.
• Take action to improve the product recovery department through repackaging, spare part management, assembly, and active selling both in online and offline channels.
• Collaborate with key stakeholders to optimise product flow, sales, and communication channels, while training co-workers on recovery operations, sharing best practices and ways of working.
• Focus on meeting department commercial goals by regularly following up on sales performance and implementing improvement actions aligned with IKEA’s sustainability and circularity agenda.
• Stay informed about social and environmental commitments and actively contribute to sustainability and circularity through daily work and support of circular and commercial activities, always considering both environmental and business impacts when recovering products.
• Contribute to the Product Quality & Recovery team by leading tasks, ensuring product safety and quality standards are met, and supporting the customer experience through effective training and collaboration.

As Circular Sales & Operations Specialist you are:
• A strong leader who inspires and supports teams through effective communication, coaching, and collaboration to achieve success.
• A highly organised and analytical thinker with the ability to manages multiple tasks, identify priorities and continuously drive improvements in the Product Quality & Recovery process.
• Well-versed in the product range, including service products, and possess strong knowledge of store operations, sales steering, pricing, and range presentation to drive optimal performance.
• An effective communicator, able to engage key stakeholders in the business and influence effectively to drive impact.
We need people like you
At IKEA, work is so much more than a job. Come join us!