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会见与理解顾客

Commercial Food Manager

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  • Majura, Australian Capital Territory, Australia
  • 饮食与餐馆
  • 全职
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职位描述

  • 职位 ID: 306059

  • 发布日期: 04/09/2025

  • Our team within IKEA

    At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

    We are guided by our cultures & values, creating a great place to work.
    We stand for equality, diversity, and inclusion.
    We care about people & planet and promote health & wellbeing.
    We nurture your development and provide career opportunities to unlock your potential.

    What you need to know

    Working at IKEA has its benefits and rewards:
    • 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
    • 24/7 access to our Employee Assistance Program for health and wellbeing support
    • 15% Co-worker discount
    • Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
    • Co-worker uniform provided
    • Free Co-worker parking
    • Digital Entertainment membership (thousands of discounts for dining, fun activities, shopping and travel across Australia & New Zealand)
    • Bonus programme (where eligible)
    • Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

    Additional information:
    • This role is Permanent Full-time, 76hrs/fortnight
    • Applications close Thursday 18th September 2025
    • As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts. You also have the availability to work alternating weekend shifts (both Saturday and Sunday).

    About this work area

    Thanks to us, customers, co-workers and people at home can have a better everyday life through food that’s good for both people and planet. Together we serve more than 660 million customers yearly at the IKEA restaurants worldwide, underlining our Scandinavian heritage by offering a modern taste of Sweden. We also offer a variety of foods in our bistros and in the “Swedish Food market”. We are a diverse group of people who all live by the motto: Laughter is brightest in the place where the food is!

    As a Food Commercial Manager your responsibilities will include, but are not limited to:
    • Lead and implement the food strategy and calendar, working with key stakeholders.
    • Ensure top-notch customer service for a great food experience.
    • Maintain high standards in food operations and customer satisfaction.
    • Build a skilled and competent food team.
    • Improve the food business by acting on customer feedback.
    • Help create and execute the business plan, aligning food with store events.
    • Manage the Swedish Food Market and restaurant.
    • Working with insights and sales data to drive changes and improvement to shopfloor and operations



    Who you are
    As a Food Commercial Manager you have:
    • Have a passion for food and aim for commercial success with a strategic approach.
    • Understand business well and can influence and negotiate to make the food section profitable.
    • Communicate clearly and work well with different stakeholders.
    • Experience and understanding of operation in fast paced food business.
    • Manage your time efficiently to complete projects and tasks on schedule.
    • Have experience with budgets and P&L analysis, understanding gross margin and sales.
    • Are a strong leader who can implement processes and focus on team growth.

    We need people like you

    At IKEA, work is so much more than a job. Come join us!
    [1] https://www.youtube.com/embed/8x_g3CQMWqI
    References

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    1. https://www.youtube.com/embed/8x_g3CQMWqI
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