At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.
We are guided by our cultures & values, creating a great place to work. We stand for equality, diversity and inclusion. We care about people & planet and promote health & wellbeing. We nurture your development and provide career opportunities to unlock your potential.
What you need to know
Working at IKEA has its benefits and rewards: • $28.31 per hour base rate (Monday to Friday, 7:00am to 6:00pm) • $42.47 per hour Sunday rate (9:00am to 11:00pm), plus above-award pay and applicable penalty rates, including weekends and public holidays • 5 weeks of paid annual leave, paid parental leave, family and community leave, and more • 24/7 access to our Employee Assistance Program (EAP) for health and wellbeing support • 15% Co-worker discount • Co-worker uniform provided • Free Co-worker parking • Rosters published 4 weeks in advance • Bonus programme (where eligible) • Affordable, nutritious meals and complimentary drinks in the co-worker restaurant • Benefits Membership, providing savings and discounts on everyday expenses, entertainment, retail, and wellbeing services through hundreds of participating providers • Co-worker Loyalty Program, offering additional employer contributions to your superannuation (where eligible) • Novated Leasing for Electric Vehicles (EVs) through our partnership with Flare, supporting a more sustainable way to drive
Additional Information • Permanent Part-Time opportunities available at 40, 50, or 60 hours per fortnight • Rotating roster between 8:30am and 9:00pm on weekdays and weekends • Availability to work 3 out of every 4 weekends, including both Saturday and Sunday
Recruitment Process • Shortlisted candidates will be invited to complete a pre-recorded video interview • Selected candidates will then attend a group interview on Thursday, 10 September • Successful applicants will commence employment with IKEA on Monday, 21 September
* November to January is one of IKEA's busiest trading periods. To support our customers during this time, we prefer co-workers not to plan holidays during these months and to maintain availability throughout the peak period.
About this work area
As a Sales Co-worker, you’ll help create an inspiring and seamless shopping experience for our customers. Working across Showroom, Markethall and Self-Serve Warehouse departments, you’ll combine customer interaction with hands-on store tasks.
Your responsibilities will include: • Approaching customers, understanding their needs, and recommending suitable home furnishing solutions. • Actively selling the IKEA range and promoting services to enhance the customer experience. • Keeping your area clean, well-stocked, organised and correctly priced. • Maintaining and refreshing displays through basic visual merchandising and stock condensing. • Replenishing stock and preparing sales spaces using safe manual handling techniques. • Assembling products to ensure strong presentation and functionality. • Using IKEA systems to provide accurate product information and support order placement. • Working collaboratively with your team and other departments to deliver great results.
You’re friendly, proactive, and enjoy working with people. You take pride in delivering great results, bring a positive attitude to everything you do, and are comfortable balancing customer service with hands-on responsibilities.
You'll thrive in this role if you have: • A warm, approachable and confident communication style. • A strong work ethic with the ability to take initiative and work independently. • A collaborative mindset and enjoy working as part of a team. • Good organisation skills and attention to detail. • Comfort with physical work, including manual handling and maintaining displays. • A genuine interest in home furnishings and creating exceptional customer experiences. • Proficient computer skills and an ability to learn about all technical aspects of the IKEA product range, tools, and systems.
Preferred experience: • Previous experience in retail, customer service, or showroom sales. • Experience working in a fast-paced, customer-focused environment. • Confidence in supporting sales objectives and contributing to the achievement of targets and KPIs.
We need people like you
At IKEA, work is so much more than a job. Come join us!
