职位 ID: 251641

发布日期: 11/09/2024

Why we will love you

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness.  Join our team and start a better life for yourself.

What you'll be doing day to day

As a Retail Carts Co-worker ensuring an enjoyable shopping experience for our customers, you will:

Provide friendly and efficient car loading and/or unloading services while keeping the loading zone clean by clearing away straps, excess carts, and cardboard.

Ensure that all physical shopping tools, including carts, pencils, yellow bags, maps, and twine, are adequately stocked and maintained throughout the store during business hours.

Ensure physical shopping tool are filled at closing.

Monitor the condition of physical and digital shopping tools, report any IT issues, and remove any physical stands or tools that are unsafe.

Address customer needs, resolve issues independently, escalate matters to a manager when needed.

Support in other customer service areas such as Full Serve Hand Out (FSHO), Exchanges & Returns, Click & Collect as needed.

When supporting in Full Serve Hand Out (FSHO), provide customers with a simple and efficient handout experience.

When supporting in Returns, ensure products and equipment are properly staged.

When supporting Click & Collect, create a positive customer experience by ensuring accurate order handoff.

Contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers.

Together as a team

At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We’re a bunch of people who are truly passionate about people!

Apply now!

APPY NOW
JOB TYPE – Permanent, Part time 20-34 hrs /wk.

BENEFITS ELIGIBLE? yes
Medical, dental, vision PTO and sick time off

PAY – The starting rate/salary for this position ranges from $16.75


SHIFT – Seeking open availability including weekends. The operations generally range between the window of 5am to 11pm, and the work schedules are published three weeks in advance.

BENEFITS ELIGIBLE? –-IKEA offers competitive benefits for 20-34hrs/wk. and up. Plus, perks, such as medical and Rx*, dental, vison, 401k, autism coverage, parental leave, pet insurance, education assistance and more. 15% discounts on merchandise, $4-5meals, Employee purchase plans. 3–5-week PTO and sick time accrual.

"At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to ​help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!

· Generous paid time off, holiday and sick time

· WiselyPay – get earned wages up to two days early

· Paid parental leave (up to 16 weeks)

· KinderCare tuition discount  

· Retirement and bonus plans

· Co-worker discount, meal deal, and referral bonus

· Pet insurance program

· Education assistance and learning programs

· Safety shoe reimbursement

· 24/7 telehealth visits

· Dental and vision plans

· Medical and Rx plans (must work min. 20 hrs/wk)

· A fun and inclusive work environment



Carts :
We are taking over the responsibilities of gathering/managing carts from TSS, so this is a new role. Weekend availability for the HL1 position is a must.

Physical Demands: Lifting up to 50lbs and walking frequently.

Working Conditions: Outdoor 100% of the time.

Generally, these coworkers assist customers in the loading zone and ensures Shopping tools are readily available during the entire shopping journey. Maintains the flow of carts/baby strollers throughout the store to ensure maximum availability to the customer to strengthen IKEA's position as the best home furnishing store. Support in other customer service areas (FSHO, Exchanges & returns, Click & Collect, Smaland, cash lanes) as needed

QUALIFICATIONS

Physical Demands: Lifting up to 50lbs and walking frequently.

Working Conditions: Outdoor 50% of the time.