At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.
We are guided by our cultures & values, creating a great place to work. We stand for equality, diversity and inclusion. We care about people & planet and promote health & wellbeing. We nurture your development and provide career opportunities to unlock your potential.
What you need to know
• These roles are Permanent Part-time 60hrs/fortnight & full-time 76hrs/fortnight • $30.75 base hourly pay rate + penalty rates • Availability required for this role is 4:00am - 1:00pm weekends and alternating weekend shifts (occasional, 2:00am or 3:00am start to support business needs.)
About this work area
As Fulfilment Operations Coordinator your responsibilities will include, but are not limited to: • Supporting the team in planning, coordinating, and performing key fulfilment activities including picking, packing, unloading, loading, and replenishment of customer orders and stock, always with the customer in focus. • Supervising daily operations within your assigned area, ensuring routines are followed, identifying improvement opportunities, and implementing solutions to optimise performance. • Maintaining a clean, organised, and safe working environment, ensuring compliance with all safety requirements, Standard Operating Procedures (SOPs), and operational standards. • Supporting onboarding and on-the-floor training to build co-worker competence, confidence, and operational capability. • Providing feedback, coaching, and day-to-day coordination to support team performance and successful delivery of agreed KPIs. • Collaborating with stakeholders across the business to ensure efficient and effective fulfilment operations.
As Fulfilment Operations Coordinator you are or have: • Demonstrated passion for fulfilment operations processes and people’s life at home. • Enthusiastic about teamwork and motivating people, with prior experience supporting the daily operations, coordinating breaks, and delegating tasks. • A strong advocate for a safe working environment, ensuring that hazards are identified and removed. • Excellent communication skills, being able to collaborate with stakeholders at all levels to ensure smooth fulfilment operations. • A detail-oriented person who takes a meticulous approach to tasks and processes to enhance the reliability of the function. • Energised by continuous learning, with a renew & improve mindset. • Proficient computer skills and an ability to learn relevant IKEA IT systems, solutions, and tools.
We need people like you
At IKEA, work is so much more than a job. Come join us!
