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生产与供应链

Product Quality & Recovery Co-worker

申请
  • Rhodes, New South Wales, Australia
  • 质量与精益
  • 兼职

职位描述

  • 职位 ID: 295439

  • 发布日期: 18/06/2025

    • Our team within IKEA

    At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

    We are guided by our cultures & values, creating a great place to work.
    We stand for equality, diversity and inclusion.
    We care about people & planet and promote health & wellbeing.
    We nurture your development and provide career opportunities to unlock your potential.

    What you need to know

    Working at IKEA has its benefits and rewards:
    • $27.35 base hourly pay rate
    • Above award rates and penalty rates (including Sunday and Public Holidays)
    • 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
    • 24/7 access to our Employee Assistance Program for health and wellbeing support
    • 15% Co-worker discount
    • Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
    • Co-worker uniform provided
    • Free Co-worker parking
    • Bonus programme (where eligible)
    • Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
    • Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

    Additional Information:
    • This role is Permanent Part-time, 60hrs/fortnight.
    • Applications close Monday 30 June 2025.
    •As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts (with a spread of hours from 8:00am and 10:00pm).
    •You also have the availability to work 3 out of 4 weekends (both Saturday and Sunday).

    About this work area

    As Product Quality & Recovery Co-worker your responsibilities will include:
    • Assisting customers on the As-Is shop floor, being curious to understand their needs and providing your expert knowledge on IKEA products and services to support their purchasing decisions.
    • Presenting and pricing IKEA products on the As-Is shop floor in a commercial way and setting relevant prices that are attractive to customers yet still generate the best results for the store.
    • Prioritising giving products a second chance by repackaging them back into a saleable condition where possible.
    • Regularly assembling IKEA furniture while always securing that it is assembled according to the instructions to ensure complete functionality.
    • Within the store, communicating the quality message and quality reporting process to constantly improve customers' quality perception of IKEA products.
    • Always considering the sustainability impact when deciding when and how to recover and recycle products.
    • Building strong relationships within your team and with other departments to promote a collaborative and inclusive work environment.
    • Always acting as a safety ambassador and following the appropriate procedures and ways of working to ensure safety is a top priority.



    As Product Quality & Recovery Co-worker you are/have:
    • A ‘Togetherness’ mindset where you’ll work closely with your team and other departments yet also be able to work effectively independently.
    • Someone who is passionate about the IKEA range, enjoys assembling furniture, and has a sustainability mindset.
    • Goal oriented and a motivated problem-solver.
    • Experience with regular use of computers and IT systems, with the ability to learn and apply new systems.
    • A strong customer focus – you enjoy answering customer queries and assisting in helping them find solutions.
    • The ability to think outside the box and prioritise tasks in a fast-paced operational environment with competing priorities,
    • Comfortable with regular physical work and manual handling, including repetitive lifting and bending.

    We need people like you

    At IKEA, work is so much more than a job. Come join us!
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