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会见与理解顾客

Sales Department Manager

申请
  • Rhodes, New South Wales, Australia
  • 销售和商业
  • 全职

职位描述

  • 职位 ID: 294022

  • 发布日期: 07/06/2025

    • Our team within IKEA

    At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

    We are guided by our cultures & values, creating a great place to work.
    We stand for equality, diversity and inclusion.
    We care about people & planet and promote health & wellbeing.
    We nurture your development and provide career opportunities to unlock your potential.

    What you need to know

    Working at IKEA has its benefits and rewards:
    • 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
    • 24/7 access to our Employee Assistance Program for health and wellbeing support
    • 15% Co-worker discount
    • Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
    • Co-worker uniform provided
    • Free Co-worker parking
    • Bonus programme (where eligible)
    • Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

    Additional Information:
    • This role is Permanent, Full-time 76hrs/fortnight
    • The internal job title for this role is Shopkeeper
    • The shift times required to work will be spread between 08:00am to 9:30pm, weekdays and alternating fortnightly weekend shifts (both Saturday & Sunday).
    • If your application is successful, you may be invited to complete a video screening interview as part of the recruitment process.
    • If your application is progressed, you will be invited to attend an in-person interview with the hiring team.

    About this work area

    As Sales Department Manage your responsibilities will include, but are not limited to:
    • Securing and optimising sales and profitability of multiple home furnishing departments, by taking ownership of the range and actively promoting the IKEA commercial priorities and volume commitments.
    • Acting quickly on commercial opportunities, customer feedback, and a good understanding of the local market trends to optimise results.
    • Demonstrate high leadership capabilities by leading the business through people and making things happen with flexibility, speed, and simplicity.
    • Managing the range of your department, including sales steering and forecasting.
    • Keeping a well-maintained shopfloor that is visually appealing, so customers can easily make purchasing decisions.
    • Creating an environment of trust by encouraging open, constructive, two-way feedback with your team, and engaging them fully in the IKEA objectives.
    • Secure the recruitment, retention, performance management, succession planning and competence development of the team.



    As Sales Department Manager you are or have:
    • Minimum 4 years of leadership experience within a commercial, customer-focused environment.
    • Proven experience leading customer centric focussed team.
    • Proven experience delivering and implementing short- and long-term action plans and consistently reaching performance goals.
    • Experience delivering a commercial action plan for your market, maximising sales and sustaining long-term profitability within an omnichannel retail landscape.
    • A considered decision-maker with the aptitude to collaborate across functions, as well as to influence and communicate effectively at all levels of the business.
    • Ability to coach and develop people and secure succession to bring together a high performing team that can contribute to business goals.

    We need people like you

    At IKEA, work is so much more than a job. Come join us!
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