At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.
We are guided by our cultures & values, creating a great place to work. We stand for equality, diversity and inclusion. We care about people & planet and promote health & wellbeing. We nurture your development and provide career opportunities to unlock your potential.
What you need to know
Working at IKEA has its benefits and rewards: • 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more • 24/7 access to our Employee Assistance Program for health and wellbeing support • 15% Co-worker discount • Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant • Co-worker uniform provided • Free Co-worker parking • Digital Entertainment membership (thousands of discounts for dining, fun activities, shopping and travel across Australia & New Zealand) • Bonus programme (where eligible) • Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
Additional Information: • This role is Permanent Full-time, 76hrs/ fortnight • The internal job title for this role is Fulfilment Operations Team Leader • This role requires availability to work Monday to Sunday between the hours of 11pm and 11am (Overnight) • As our store operates 7 days per week, you must have the availability to work a rotating roster. You also have the availability to work alternating weekend shifts (both Saturday and Sunday). • As part of the recruitment process this role requires a pre-employment check for final candidates. • Previous forklift driving experience and a valid forklift licence (LO) will be highly regarded
About this work area
As Goods Flow Team Leader, your responsibilities include: • Managing daily activities, rostering, breaks, and achieving KPIs for the Fulfilment Operations team. • Ensuring efficient warehouse systems for stock allocation, inventory control, and conducting investigations related to inventory discrepancies. • Leading recruitment, retention, and development of team talents to ensure a high-performing, diverse team. • Maintaining a clean, organized, and safe work environment, ensuring compliance with IKEA Code of Conduct and local regulations. • Continuously improving daily operations to enhance customer shopping experience through product quality, merchandising, and stock accuracy. • Promoting quality awareness, implementing local business plans/projects, and analysing workload to achieve operational excellence.
As a Goods Flow Team Leader, you: • Have experience leading teams in operational functions, with a proven record of delivering business results and people development. • Are passionate about customer-centric Fulfilment Operations. • Possess sound computer literacy, particularly with Microsoft Office. • Have exceptional communication skills for building relationships and managing stakeholders. • Think ahead, remain calm under pressure, and excel in agile decision-making and problem-solving. • Are comfortable with strategic, tactical, and operational tasks in a fast-paced, dynamic environment. • Maintain self-awareness and a safety mindset, ensuring a safe working environment while delivering results.
We need people like you
At IKEA, work is so much more than a job. Come join us!
