The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.
We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.
We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.
Job description
Lead the store goods flow team and work with the Country Fulfilment Operations Manager and store commercial team to secure the highest goods availability at all time and at the lowest possible total cost.
Secure an effective, qualitative, and efficient operation within the store's goods flow processes in order to guarantee a great customer shopping experience through commercial looking sales locations, product quality, stock accuracy, efficient picking and on-time handover to transport service provider.
Work closely with the store Logistics Manager and Sales & Supply Support Manager to secure correct usage of short and mid-term capacity of the store, in order to maximize efficient logistics operations with the right balance of inbound and outbound volume. As well, plan for future needs by considering space, equipment, and people as part of the store capacity plan.
Contribute with relevant goods flow input and feedback to the store business plan and logistics action plan, considering future needs of space, equipment, and people. Ensure that these actions are implemented in the inbound and outbound goods flow processes.
Ensure relevant governing documents describing ways of working both internally and with external stakeholders are shared, understood, and implemented by the goods flow team.
Through your everyday work, you contribute to a people and planet positive business, social connection, and environmental impact by taking relevant actions that contribute to achieving long-term profitability and a positive brand perception in a sustainable and environmentally conscious way.
Ensure that the goods flow team works in compliance with the IKEA Code of Conduct, internal IKEA regulations and local legislation relating to health, safety, security and the environment.
Live the IKEA Values and nurture a strong and thriving IKEA Culture that inspires colleagues to reach extraordinary achievements in the store and especially the goods flow team.
Qualification
Knowledge of working methods preventing goods damage during all in-store goods flow processes
Knowledge of techniques of effective merchandising principles that make it easy to shop and keep sales spaces full and attractive
Knowledge of creating, following and maintaining guiding framework documents with internal and/or external stakeholders
Knowledge of the process for allocating products to sales locations in the IKEA store
Knowledge of standard operating procedures for forklift drivers, and others purpose to keep all co-workers safe and secure during logistics operations.
Understand the Global Supply Chain Operational Handbook and local appendices, and actively strive to live up to its specified goals
Knowledge of way of planning logistics resources and process in accordance with potential sales scenarios
Ability to lead based on performing and delivering through team/stakeholders engagement
Ability to manage a high volume and agile retail environment, reaching the desired effect or results
