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会见与理解顾客

IKEA Food Team Leader

申请
  • San Giovanni Teatino, Chieti, Italy
  • 饮食与餐馆
  • 全职

职位描述

  • 职位 ID: 286342

  • 发布日期: 16/07/2025



    • WHAT YOU'LL NEED TO HAVE


    • Experience in leading a high-volume catering business
    • Proven experience in coordinating a group of people with ability to change habits and to manage conflicts
    • Knowledge of Food business solutions, compliance standards and Food safety standards
    • Knowledge of Local food legislations
    • National business direction, Consumer and Market research, Food Trends and Customer buying behaviour
    • Analytical skills and ability to apply strategic
    • Planning and organizational skills and ability to identify new business
    • Curiosity and ability to find new ways of working
    • Ability to build trustful relationships
    • Ability to handle multiple topics and changing priorities/deadlines
    • Self-reliant and self-motivated with a proven ability to work as part of a team as well as independently
    • Ability to work within a strong framework and to deliver strong business results through people
    • Proven ability to maintain effective work and leadership behavior in the face of setbacks or pressure
    • Capable of communicating in English and Italian

    WHAT YOU'LL BE DOING DAY TO DAY


    • Contributes to the implementation of global and national compliance standards to secure a safe environment for customers and co-workers
    • Ensure the commercial agenda by securing that retail foundations and sales steering tools, food safety and Swedishness is in place
    • Lead and implement the commercial strategy and commercial calendar and the communication strategy
    • Develop and improve by seeking and acting upon customer feedback
    • Secure that excellence in operations and high-quality standards of customer experience and optimised levels of commerciality are achieved
    • Ensures that the team has the correct competence regarding the IKEA Food range and the IKEA services and can share this with customers in a good way
    • Responsible for the implementation of the global and national people and sustainability strategies
    • Responsible for quality standards of customer experience in the customer and co-worker restaurant, implementing the global and national compliance standards, managing the food supply chain and range competence in the store
    • Act as a commercial business partner within the IKEA business in the store
    • Lead and coach the kitchen production team in optimizing and develop the IKEA Retail Food business, considering the IKEA brand position, strategies, legal compliance and people and planet positive in all IKEA touchpoints as well as promoting IKEA as a great place to work
    • Ensures implementation of global and national compliance standards to secure a safe environment for customers and co-workers
    • Secures the appropriate processes and procedures to secure quality of food, food safety, excellence in operations, introduce vitality and to reduce waste
    • Lead and manage the food supply chain for efficient ordering, production and inventory levels to maximize profitability
    • Secures that the retail foundations are in place to optimize quality perception
    • Ensure that the kitchen is in shape as new, that equipment is maintained and in full working order and high quality
    • Contribute to the creation and implementation of the unit business plan and the IKEA Retail Food business plan and other action plans
    • Secure a lean, diverse and high performing team through building IKEA Food and IKEA competence and leadership and empowering co-workers to act on their own initiative
    • Be reactive to support the team on the floor

    WORKING WITH US HAS ITS REWARDS


    Being part of the IKEA team has many benefits. You’ll be part of an inclusive culture, driven by values and your growth will be guided by structured HR processes.

    As part of the team you’ll have access to:


    • Structured HR processes to support you in your growth (onboarding, training, coaching sessions, internal recruitment opportunities, etc)

    • Wellbeing Offering, including an Employee Assistance Program (EAP) that provides you with immediate and confidential support for any concerns related to your daily life

    • Healthy and affordable food: you will have access to a corporate canteen and will be able to enjoy a complete meal for just over 1€

    • Employee discount: 15% on the purchase of IKEA products for personal use

    • IKEA Vouchers for the most important moments in your life (marriage, cohabitation, birth or adoption of a child)

    • Corporate discounts: you’ll have access to portal dedicated to our co-workers to enjoy discounts for different activities such as travel, leisure, technology and more

    • Bonuses: we believe that everyone's contribution is needed to achieve (and exceed!) our goals. Every year all the co-workers can be rewarded for how we develop our business together


    WE CARE FOR PEOPLE

    At IKEA we cultivate an inclusive work environment where everyone feels welcomed, accepted, respected, acknowledged for its uniqueness and where we work together in a supportive climate regardless age, gender, religion, sexual orientation, pregnancy and ability.












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