职位 ID: 274068

发布日期: 20/01/2025

What you'll need to have
【Required Qualifications】
• Ambassador and a good example of good IKEA leadership and IKEA values
• Experience in leading a high-volume business
• Ability to handle multiple topics and changing priorities/deadlines
• Self-reliant and self-motivated with a proven ability to work as part of a team as well as independently
• Ability to work creatively within strong frameworks
• Ability to deliver strong business results through people
• Proven ability to maintain effective work and leadership behavior in the face of setbacks or pressure
• Experience in a customer facing environment
• Proven track record of delivering business performance
• Capable of communicating in English, both in writing and verbally

【Purpose of this Job】
Responsible for consistent excellent shopping experience, act upon customer feedback, implementation the global and national compliance standards and contributing to the overall food competence in the store.
Act as a commercial business partner within the IKEA business in the store.
Lead and coach the department team in optimising and develop the IKEA Retail Food business, considering the IKEA brand position, strategies, legal compliance and people and planet positive in all IKEA touchpoints as well as promoting IKEA as a great place to work.

【Your Responsibilities】
• Contributes to the implementation the global and national compliance standards in the area of responsibility to secure a safe environment for customers and co-workers
• Ensure that every customer has a consistently excellent shopping experience by supporting, challenging and coaching co-workers to see through a customer’s eyes
• Ensure the appropriate processes followed and actions are taken on a daily basis to secure food safety, standards and reduce waste
• Implement the retail foundation and sales steering tools are in place to optimise commerciality and secure excellence in operations
• Contribute to the implementation of the unit IKEA Retail Food commercial plan and communication strategy
• Act upon customer feedback, recognising good customer service and taking appropriate action to avoid repeated problems
• Highlight points for improvement in shape as new for the customer facing areas taking appropriate action where relevant
• Contributes to the implementation of the unit business plan and the IKEA Retail Food business plan and other action plans
• Build the competence of the team through regular coaching, support and encouragement
• Contribute to identifying, recruiting, introduce and developing the many talents in the department
• Implement of the global and national people and sustainability strategies

【Ｗhere you work/Access】
IKEA原宿
〒150-0001
東京都渋谷区神宮前1-14-30
WITH HARAJUKU内

電車
JR 「原宿」駅 徒歩1分
東京メトロ千代田線
「明治神宮前〈原宿〉」駅徒歩1分
About this work area
【Employment Status】
- Full-time regular employee- 40 hours per week contract
- Probation period: 6 months
- Start date is the first day of every month (consult with us about your start date)
- Retirement age: 65 years old

【Benefits】
- Social insurance: welfare pension, health insurance, and unemployment insurance
- Transportation expense (up to 1,530 yen/day)
Parking spaces available for car commutation

-Paid vacation (available after 6 months of employment, up to 20 days maximum)
Our total yearly paid time off totals 127 days per year.
In addition, we also provide congratulatory or condolence leave, maternity leave, nursing care leave, childcare leave, paternity leave, childcare leave for partners, personal injury leave, nursing leave, volunteer leave, family care leave
No matter what life stage you are at, we have the leave to support you!

- Uniform rental
- Employee discount system
- Christmas gift
- Great value life insurance, long-term medical care insurance plans (opt-in)
- Retirement allowance system (corporate defined contribution pension plan: 3 years or more of service)
- Extensive learning opportunities including Rosetta Stone (language learning) and Linkedin learning subscriptions
https://www.ikea.com/jp/ja/this-is-ikea/work-with-us/benefits-pub8c6da021

【OPEN IKEA internal recruitment system】
At IKEA we want you to take your career in the direction of your passions. When we recruit for an opening, the position is available to apply to by all IKEA employees. This includes domestic and international opportunities.
Where will your career take you? To the IKEA stores? A different country? Up and up in your current department? It is up to you!

【Working at IKEA】
Everyone has a home at IKEA. Our way of working values work, family, and individuality.
To get a better image of our culture, watch the following 9 interviews with some of our coworkers.
https://youtu.be/A6MBRKNRlGw

"At IKEA, we believe everyone has the right to be treated fairly and be given equal opportunities"
Diversity is a key to success; diversity comes in all shapes and sizes. Being ourselves, and contributing with our uniqueness, makes us all grow.
At Ingka Group, we welcome all dimensions of diversity. A diverse and inclusive workplace is good for our co-workers, for our customers and our business.
We strive to have a diverse and inclusive work environment where co-workers feel valued for their uniqueness, recognized for their diverse talents, and where they can be themselves.
IKEA Japan would like to explore together. If you have a passion for this position, please don’t hesitate to apply!
Let’s get closer to our vision of “creating a better everyday life for the many people” together!

https://www.ikea.com/jp/ja/this-is-ikea/work-with-us/diversity-and-inclusion-pub86a2cb59

If you are in need of support to apply, or to participate in an interview due to a disability, please contact us anytime at the following email: 029.recruiters.jp@ikea.com
Apply now!
【How to apply】
Think this might be the job for you? Please apply today using the register button on this page!
Attach a resume and cover letter, and we will get back to you as soon as we can.

*As IKEA is a global company, time zones can affect the closing of application periods. Please apply at least 2 days before the deadline.
*Furthermore, it is possible a position's recruitment may close early if the contract has been filled. We advise that you submit an application as soon as you can.
*Please note that as part of the selection process, we may ask for references from those who have experienced working with you. The reference will be in the form of a questionnaire.
Questions and support? Let's connect!
IKEA Japan Recruitment Team: 029.recruiters.jp@ikea.com