At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.
We are guided by our cultures & values, creating a great place to work. We stand for equality, diversity and inclusion. We care about people & planet and promote health & wellbeing. We nurture your development and provide career opportunities to unlock your potential.
What you need to know
Working at IKEA has its benefits and rewards: • $27.35 base hourly pay rate • Above award rates and penalty rates (including Sunday and Public Holidays) • 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more • 24/7 access to our Employee Assistance Program for health and wellbeing support • 15% Co-worker discount • Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant • Co-worker uniform provided • Free Co-worker parking • Free benefits membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers). • Bonus programme (where eligible) • Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
Additional Information: • These roles are Permanent Part-time, 50hrs/fortnight • Applications close Thursday June 19th 2025 • This role requires availability to work: o Fulfilment Operations (Outbound) 6:00am to 9:30pm o Fulfilment Operations (Inbound) 2:00am to 11:00am • As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts. You also have the availability to work 3 out of 4 weekends in a month (both Saturday and Sunday).
About this work area
As a Fulfilment Operations Co-worker your responsibilities will include, but are not limited to:
Inbound Team • Ensure that daily operations run smoothly with a focus on order fulfilment and inventory availability. • Actively contributing to highest goods availability by ensuring precision of goods received, accurate replenishment of assigned area, and identifying any discrepancies to maintain stock levels and meet the needs of our customers. • Perform sales space replenishment with flexibility and in accordance with the visual merchandising guidance. • Storing, retrieving, replenishment and internal transportation of stock within the warehouse and store while safely utilising material handling equipment and tools. • Adhering to IKEA’s safety policies, rules, and guidelines to allow for safe goods movement through the store and storage to ensure the safety of both customers and co-workers. • Supporting the wider fulfilment operations team with tasks where required.
Outbound Team • Providing exceptional service to our customers at all touchpoints. • Responsible for customer order tasks such as picking, packing and checking of products in line with in-store and/or online orders within set KPIs. • Supporting customers with the collection and hand-out of their Merchandise Pick-up or Click & Collect orders. • Actively contributing to highest goods availability by ensuring accurate replenishment, goods storage and returns flow to maintain stock levels and meet the needs of our customers. • Ensuring IKEA Standard Operating Procedures (SOPs) rules and guidelines are followed throughout the process to ensure the safety of both customers and co-workers. • Supporting the wider fulfilment operations team with tasks where required
As a Fulfilment Operations Co-worker you are: • A passion for optimising supply chain and fulfilment operations. • A ‘Togetherness’ mindset where you’ll work closely with your team and other departments to secure the best possible outcome for the customers. • Ability to collaborate, yet also be able to work independently. • An energetic approach as you will be on your feet all day. • Strong customer focus, ensuring we keep the customer in mind no matter what we do. • Ability to prioritise tasks in a fast-paced environment. • A safe mindset, and being comfortable with physical work and manual handling, including heavy, repetitive lifting.
We need people like you
At IKEA, work is so much more than a job. Come join us!
